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About the Role
We are seeking a highly organized and detail-oriented Marketing and Database Coordinator to support marketing activities across the Positive Change Group. This role focuses on maintaining CRM accuracy and supporting various marketing efforts, including social media, website updates, events, campaigns, and market research.
Responsibilities
- Maintain the accuracy, consistency, and integrity of our Salesforce database.
- Add new contacts and update existing records, ensuring information is complete, accurate, and up to date.
- Regularly review and cleanse data, identifying and resolving gaps, duplicates, and inaccuracies.
- Support the team with database segmentation and list management for campaigns and events.
- Generate reports and provide accurate data to support marketing activity and sales pipeline management.
- Provide day-to-day coordination and administrative support across marketing campaigns and initiatives.
- Help maintain the marketing calendar and ensure activity is planned and delivered on time.
- Coordinate campaign assets, copy, links, and other materials, checking for accuracy and readiness.
- Work collaboratively with marketing and wider group teams to support a range of projects and priorities.
- Create and schedule social media content in line with the marketing calendar.
- Support the development of content for LinkedIn and other relevant channels.
- Work with internal LinkedIn Ambassadors to coordinate and share engaging content.
- Monitor social media activity and help compile regular performance reporting.
- Ensure appropriate assets for social and web content, creating simple graphics and visual assets using tools such as Canva or Adobe Express.
- Undertake very simple video editing where required, for example creating short clips or making basic edits to existing webinar or interview content.
- Maintain and update website content, ensuring information is accurate, current, and presented consistently.
- Upload and manage simple content updates, images, and other digital assets.
- Check web content and links for accuracy and flag any issues or improvements.
- Support the planning and coordination of events, including attendee lists, invitations, communications, and collateral.
- Help ensure event materials and assets are accurate, complete, and ready on time.
- Provide on-site support at events where required.
- Conduct research into target markets, companies, sectors, and prospects to support marketing and business development activity.
- Identify potential speakers, events, and opportunities that could support our thought leadership and profile.
- Monitor industry awards, conferences, and other relevant opportunities.
- Help maintain accurate records of market and prospect intelligence.
Requirements
- Experience in a marketing, database, coordination, or administrative role, ideally within a B2B environment.
- Experience using Salesforce or another CRM system.
- Exceptional attention to detail and a highly accurate approach to work.
- Strong organisational skills, with the ability to manage multiple tasks and deadlines.
- Excellent written and verbal communication skills.
- Comfortable working collaboratively across different teams and businesses.
- Confident using digital tools and willing to learn new systems and software.
- Experience with social media platforms and content scheduling tools.
- A proactive and flexible approach, with a willingness to get involved in a broad range of marketing activities.
Skills
- Salesforce reporting
- Segmentation
- Data cleansing
- Website content management system
- Canva
- Adobe Express
- Basic video editing
- SEO
- Digital marketing principles
- Market research tools
- Data enrichment tools
Location
- London
Work Type
- Full-time
Experience Level
- Entry-level to Mid-level
About the Company
- Positive Change Group is a global stakeholder engagement business with specialist agencies working together across reporting, culture, communications, and sustainability.
- Our connected model helps organizations align their messaging and actions, enabling them to move faster, make better decisions, and build confidence.
- Headquartered in London, with an international network across Europe, Asia Pacific, the Middle East, and South Africa, we support over 100 multinational organizations at C-suite and board level.
- We bring together bold thinkers, challengers, and collaborators from diverse disciplines, sectors, and geographies, united by a shared mission to make a real difference.
- We are guided by The Changemaker Way: five shared values that define how we work, lead, and grow.
Equal Opportunity
- We are committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.
- We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work, and be relevant in a rapidly changing world.
- We welcome applications from people of all backgrounds and experiences, and we are happy to discuss any adjustments that would help you feel comfortable and perform at your best during the recruitment process.