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About the Role
The Financial Crimes and ICS Data Office team aims to establish a robust framework for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance, supporting business units in meeting regulatory obligations. This role focuses on supporting the governance of the control framework within International Card Services (ICS), with an emphasis on Canadian regulatory compliance. It requires a collaborative approach, strong project delivery skills, and the ability to perform effectively in high-pressure, rapidly changing environments.
Responsibilities
- Drive delivery of critical AML/KYC initiatives for the market in line with strategic priorities and AML roadmap.
- Manage end-to-end execution of AML regulatory changes and KYC requirements in partnership with business and stakeholders.
- Support the business in executing the company’s operational risk framework and ensuring compliance with the Enterprise-wide Operational Risk Policy.
- Support internal/external audits and reviews related to AML & KYC functions.
- Act as a trusted advisor on assessing, mitigating, and accepting risk, ensuring strong control focus and effective risk management.
- Prepare and collate status reports for Senior Leadership Steering Committees.
Requirements
- Proven experience leading large complex projects/programs of change through to execution, ensuring compliance with regulatory control management requirements.
- Exceptional and confident communication, and relationship management skills to lead, influence, and work closely with a large audience of partners at various levels of seniority and cross-functional partners.
- Project management, organizational, and problem-solving skills with demonstrable experience in navigating changing circumstances/evolving landscape.
- Demonstrated ability in balancing multiple demands and expectations, managing conflicts while operating in a fast-paced, highly complex environment, ensuring quality and impact of program deliverables.
- Ability to ask the “right” questions without extensive knowledge in a particular business area.
- Strong analytics, tracking/reporting of metrics/data, and structured problem-solving skills.
- High levels of proficiency in MS Visio, PowerPoint, Excel with advanced excel being an advantage.
- Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship.
- Successful completion of a background verification check is required.
Skills
- AML
- KYC
- Operational Risk Management
- Regulatory Compliance
- Project Management
- Communication
- Relationship Management
- Problem-Solving
- Analytics
- MS Visio
- MS PowerPoint
- MS Excel
- Advanced Excel
- SQL
Location
- Canada
Work Type
- Hybrid
- Onsite
- Virtual
Experience Level
- Band 35
- 10+ years overall experience in related field
- Minimum 5 years people leadership experience
Education Level
- Master's degree
Salary/Compensations
- Competitive base salaries
- Bonus incentives
Benefits
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- International Card Services (ICS) comprises all issuing functions across 28 international markets excluding the US, with colleagues operating across various geographies and disciplines.
- ICS issues products to Consumer and Commercial customers and is an integral part of American Express's global growth strategy.
- American Express's culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with an unwavering commitment to back customers, communities, and colleagues.
- The company delivers differentiated products and world-class customer service with a strong risk mindset, upholding its brand promise of trust, security, and service.
Equal Opportunity
- American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation.
- If you have a disability and need accommodation, please speak with the Recruiter for more information.