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About the Role
Quest Diagnostics is seeking an experienced Hematology or Generalist Lab Supervisor to lead a team of approximately 25 laboratory professionals, oversee quality, and serve as a trusted resource for physicians and clients. This is a hands-on leadership role requiring deep technical knowledge for coaching, problem-solving, and quality oversight.
Responsibilities
- Directly supervise approximately 25 staff, including scheduling, daily huddles, and ongoing staff development
- Coach, mentor, and grow your team, building a culture of accountability, collaboration, and continuous improvement
- Stay visible and engaged on the floor, supporting staff through day-to-day operations
- Serve as the first line of quality assurance oversight for the department
- Oversee quality control of automated processes
- Ensure proper maintenance and performance of laboratory equipment and instrumentation (analytical phase)
- Apply specialized expertise in areas such as electrophoresis and ANA platforms to troubleshoot issues and guide technical decisions
- Serve as a knowledgeable point of contact for physicians and clients on results and inquiries (post-analytical phase)
- Communicate complex technical information professionally, clearly, and with confidence
- Consistently meet and exceed customer expectations
Requirements
- 4+ years of clinical laboratory experience
- Specialized knowledge of electrophoresis and ANA testing, with the ability to speak the technical language fluently
- Strong leadership, communication, and customer-service skills
Skills
- Hematology
- Generalist Lab Supervision
- Quality Assurance
- Laboratory Equipment Maintenance
- Electrophoresis
- ANA Testing
- Leadership
- Communication
- Customer Service
Location
- New York
Work Type
- Full-time
Experience Level
- 4+ years clinical laboratory experience
Education Level
- Bachelor's degree in science field of study
- ASCP certification
- New York State License
Salary/Compensations
- USD 73040.00 - USD 131560.00
Benefits
- Strong Benefits Package
About the Company
- Quest Diagnostics is a nationally recognized leader in laboratory medicine, known for clinical excellence, advanced technology, and a commitment to developing its people.
- They invest in their leaders and offer clear paths for career growth, providing opportunities to build a career with an organization that sets the standard in the industry.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, marital or domestic partnership status, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.
- All your information will be kept confidential according to EEO guidelines.