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About the Role

The Operations Manager – Asset & Leasing role supports the Private Credit Operations team, administering and servicing a lending and leasing platform. This is a hands-on delivery role focused on correcting legacy data issues, strengthening processes and controls for the asset finance and leasing portfolio, and improving in-life management processes.

Responsibilities

Own the asset finance and leasing remediation plan, converting known issues and stakeholder concerns into a sequenced backlog with clear scope, dependencies, resource requirements and completion criteria.
Establish a baseline of portfolio data quality and identify the root causes of errors.
Prioritise activity according to customer, cash, accounting, regulatory, reporting and operational risk.
Lead remediation activity directly and allocate repeatable analysis, validation and correction work to a junior analyst, reviewing output and maintaining appropriate quality control.
Maintain a clear delivery plan, decision log, issue escalation route and evidence of remediation.
Review and remediate customer, contract and asset-level data, including contract-to-asset relationships, payment schedules, rates and charges, residual values, status and key dates, ownership and fund or entity allocation.
Resolve issues arising from asset splitting, multiple assets under a single agreement, amendments and other contract structures that were not fully addressed during migration.
Reconcile Aspire data to source agreements, historic records, cash records, finance ledgers and relevant portfolio reporting.
Define authoritative data sources, validation rules, tolerances and exception categories.
Develop practical exception reporting and data-quality measures that allow Operations to identify and address new issues before they affect customers, cash or reporting.
Map and improve the end-to-end servicing of asset finance and leasing arrangements from post-drawdown set-up through payment allocation, amendments, reschedules, extensions, novations, settlements, early terminations, disposals, arrears-related changes and contract closure.
Clarify hand-offs, approval points and ownership across Operations, Finance, Investment teams, Credit, Technology and third-party providers.
Design proportionate preventive and detective controls, including maker-checker requirements, reconciliations, aged-exception review, evidence standards and escalation thresholds.
Update procedures, process maps, templates and controls so that the improved approach can be operated consistently by the existing team.
Identify immediate process improvements as well as system-dependent changes, avoiding manual workarounds where a sustainable system or control solution is available.
Translate operational and data issues into clear business requirements for Aspire configuration, reporting or development changes.
Work with the Lending Operations Transformation Manager, Technology and the external provider to align dependencies, avoid duplication and ensure asset finance requirements are reflected in the wider Aspire improvement roadmap.
Support solution design, data mapping, test-case preparation, user acceptance testing, defect triage, implementation and post-release validation for relevant changes.
Ensure changes are documented, approved, communicated and embedded, with appropriate training and ownership transferred into business as usual.
Provide concise progress reporting covering delivery, material exceptions, dependencies, risks, decisions and forecast completion dates.
Track remediation volumes, ageing, rework, control exceptions and data-quality measures.
Demonstrate that priority records have been reconciled and supported by complete remediation evidence and that key controls have been implemented and operated effectively.
Maintain audit-ready workpapers and a clear record of changes, reviews, approvals and residual risks.
Escalate matters that could affect customers, cash, reporting, fund allocation or the integrity of the portfolio records with a clear impact assessment and recommended action.
Build constructive relationships with Operations colleagues and subject-matter experts.
Provide clear direction, prioritisation and quality review and create repeatable work packs and validation routines that enable efficient delivery.
Chair focused working sessions, present progress and risks in plain language and secure timely decisions from senior stakeholders.
Promote a strong control culture and a practical approach to continuous improvement.

Requirements

Strong operational experience in asset finance, equipment leasing, lending operations or a closely comparable financial-services environment.
Direct experience of remediating complex portfolio or customer data, including reconciliation to source records and controlled data-correction processes.
Good end-to-end understanding of asset finance or leasing arrangements and the operational impact of amendments, reschedules, settlements and asset-level changes.
Track record of improving operational processes and controls in a regulated or control-conscious environment.
Experience working with a loan or lease management platform and translating business issues into data, process or system requirements.
Strong analytical capability, including confident use of Excel for large data sets, reconciliations, exception analysis and management information.
Ability to lead a defined workstream, manage competing priorities and deliver through colleagues without relying on a large project team.
Clear written and verbal communication, with the judgement to distinguish material risks from lower-priority imperfections.

Skills

Excel for large data sets
Reconciliations
Exception analysis
Management information
SQL
Power Query
Power BI
Data-interrogation tools
Reporting tools

Location

Remote
Hybrid

Work Type

Hybrid/flexible working

Experience Level

Manager

Salary/Compensations

Competitive salary

Benefits

Contributory pension
Hybrid/flexible working
Ongoing learning and development opportunities

About the Company

Since 2004, Triple Point has been bringing investment ideas to life and connecting capital with the right people and opportunities.
Manages more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture.
Offers innovative investments to both private (retail) and institutional clients.
Has 230+ employees committed to leaving the world demonstrably better.
Certified B Corp.
Signed up to the Principles for Responsible Investment.
Named a Sunday Times 'Best Place to Work 2025 & 2026'.

Equal Opportunity

Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees.
Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.
The company aims to create a welcoming and diverse work environment where people from all walks of life feel valued and supported.
Actively encourages individuals from various backgrounds to apply for job vacancies and become part of the team.