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About the Role
As a Director of Event Technology at Encore, you will cultivate a robust relationship between onsite teams and venue management, ensuring professional service, timeliness, and effective cost management to guarantee profitability.
Responsibilities
- Ensure the efficient and safe running of event staging services within the venues
- Build and maintain relationships with venues and clients for successful client relations and smooth event execution
- Educate and advise clients and venue staff on appropriate audio-visual equipment, digital options, and necessary crew to meet presentation needs and budget
- Maintain and disseminate crew rosters and schedules
- Inform appropriate personnel of concerns to rectify issues with equipment, crew, venue staff, or clients in a timely manner
- Identify opportunities to increase profitable revenue in applicable venues
- Seek out opportunities for operational improvements
- Provide coaching and mentoring to develop and optimize individual and team capability
Requirements
- Prior experience in the events/sales environment
- Relevant experience in AV
- Excellent planning, organisational, time management & account management skills
- Strong sales and business acumen
- Track record in managing a high-performing sales team within a third-party venue
- Ability to foster meaningful business relationships
- Prior experience in rostering and cost management
Skills
- Event Technology
- Client Relationship Management
- Audio-Visual Equipment
- Digital Options
- Crew Management
- Budget Management
- Sales
- Business Acumen
- Team Leadership
- Rostering
- Cost Management
Location
- Onsite
Work Type
- Full-time
Experience Level
- Director
Education Level
- Qualification in Hospitality or Events is highly regarded
Benefits
- “Great Place To Work” certification
- Diversity, equity, and inclusion programs
- Wellness initiatives
- Ample opportunities for career progression and professional growth
- Commitment to sustainability initiatives
- Salary packaging options
About the Company
- Encore is a global event technologies company specializing in hybrid and in-person events.
- We create memorable event experiences that engage and transform organizations.
- We offer a supportive and inclusive environment.
- We are committed to sustainability initiatives.
Equal Opportunity
- We prioritize equal opportunities and embrace diversity in all its forms.
- As a Circle Back Initiative Employer, we are committed to responding to each and every applicant.
- If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.