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About the Role
The Inside Account Representative is a blended role of Inside and Outside Sales, responsible for maintaining and growing Noble’s customer base by identifying customer needs, presenting Noble’s advantage to increase customer spending, loyalty, and retention. The ideal candidate will promote and sell existing and new products to meet profit centre sales objectives and achieve sales results.
Responsibilities
- Optimizes the existing Noble’s customer base by promoting and selling existing and new products and services.
- Manages, reviews, and implements price changes for assigned accounts with attention to market trends.
- Provides quotations, technical support, literature, and other support/materials for customers.
- Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions.
- Actively manages customers’ expectations by communicating inventory, delivery, and pricing concerns.
- Participates in setting profit centre sales objectives and is accountable for achieving sales results.
- Assists the Inside Sales Team with incoming calls and inquiries.
- Performs other job-related duties as required.
Requirements
- Completion of College Diploma, University Degree or equivalent experience is required.
- Demonstrated interpersonal, problem solving, and communication skills to effectively build a positive relationship with team members and customers.
- Capacity for attention to detail with the ability to meet deadlines and work effectively within time constraints.
- Ability to thrive in a performance-focused and results-oriented environment.
- Valid Ontario Driver’s License with consistent access to a personal vehicle.
Skills
- Sales process knowledge
- Problem-solving abilities
- Interpersonal skills
- Communication skills
- Attention to detail
- Ability to meet deadlines
- Ability to work effectively within time constraints
- Comparative sales experience
- Customer service experience
- Technical Plumbing knowledge
- HVAC knowledge
- Microsoft Word proficiency
- Microsoft Excel proficiency
- Microsoft Outlook proficiency
Location
- Yorkdale
Work Type
- Inside Sales
- Outside Sales
- Full-time
Experience Level
- Not specified
Education Level
- College Diploma
- University Degree
- Equivalent experience
Salary/Compensations
- $40,000 to $55,000
Benefits
- Internal growth opportunities
- Access to training and development programs
- Medical & Dental coverage
- Pension and RRSP contribution opportunities
- Additional insurance coverage
- Student Loan Repayment Benefit
About the Company
- Noble helps customers' businesses succeed by investing in their teammates.
- Noble has grown from a plumbing supplier to serving HVAC, Hydronics, Industrial, and Fire Protection industries.
- Noble offers an assortment of leading brands for construction, maintenance, and renovation.
- Noble is committed to delivering the best service in the industry.
- Noble judges success by customer successes and provides exceptional customer experiences.
- Noble provides resources, training, and opportunities for teammates to develop knowledge and skills.
Equal Opportunity
- Noble values diversity and strives to make everyone feel included and respected.
- Noble is proud to be an Equal Opportunity Employer.
- Noble is committed to the principles and practices of employment equity.
- Encourages applications from qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples.