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About the Role
We are looking for a dedicated and driven Coffee Specialist to join our Nespresso pop-up boutique in Battersea Power Station. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Responsibilities
- Ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.
- Welcoming customers to the boutique and adapting to meet their needs.
- Supporting customers in finding their perfect cup of coffee and being on hand to deliver service-oriented sales, promoting our unique brand experience.
- Being a proud and passionate ambassador of Nespresso.
Requirements
- Retail experience, ideally from a luxury background.
- Strong communication and interpersonal skills.
- Ability to rapidly build strong, working relationships with your customer base.
- Willingness to support where needed.
Skills
- Exceptional customer service
- Service-oriented sales
Location
- Battersea Power Station
Work Type
- Full-time
- 40 hours a week
- 3 month FTC
Salary/Compensations
- £14.80 per hour
Benefits
- Complimentary Nespresso machine and allowance of coffee pods
- Potential bonus
About the Company
- Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.
- Nestlé's values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking.
Equal Opportunity
- We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
- We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.