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About the Role
As a Technology Specialist, you will gain experience not just with technology, but with people—learning how to support clients in a way that is thoughtful, efficient, and impactful. You will have the autonomy to manage your own work while knowing there’s support when you need it. We believe in giving people room to grow—technically and professionally. Whether you are improving your skill set, working directly with clients, or helping design better systems, the work you do here matters.
Responsibilities
- Configure and support on-premises and cloud-based hardware/software
- Troubleshoot and resolve technical issues for clients
- Answer and address client inquiries, providing clear, helpful solutions
- Keep clients informed about the progress and status of their service requests
- Work with colleagues to deliver efficient and effective solutions
Requirements
- 1–3 years of experience in technical support or IT services
- Experience working in an IT Managed Service Provider (preferred)
- Experience with Microsoft 365 and Azure environments
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and prioritize effectively
- Comfortable working independently and in a team environment
- Valid driver’s license required
Skills
- Microsoft 365
- Azure
Location
- Hauppauge, NY
Work Type
- In-person
Experience Level
- 1-3 years
Education Level
- Bachelor’s degree in a related field (preferred)
Benefits
- Flexible work environment
- Health insurance
- Paid time off
- Retirement savings plan
- Certification reimbursement for relevant industry certifications
About the Company
- Flexible IT is Long Island’s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology.
- We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world.
- Our team is built around problem solvers who enjoy making technology work better for businesses.
- At Flexible IT, you will work alongside a smart, capable team that values clear thinking, strong execution, and practical solutions.
- Our company culture is relaxed but engaged.
- The foundation of our culture is built on autonomy, trust, mutual respect, and accountability.
- We provide challenging opportunities, competitive compensation, outstanding benefits, work-life balance, and industry-leading technology, all while working in an atmosphere that recognizes your efforts and encourages professional development.