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About the Role
This role is for a Housekeeping Manager who will oversee the housekeeping team and ensure the cleanliness and order of the property.
Responsibilities
- Hire, train, and manage the performance of the housekeeping team members.
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order.
- Coordinate cleaning and maintenance schedules according to guest needs.
- Train and coach housekeeping staff in specific cleaning tasks and daily schedules.
- Manage labor costs within budget standards and staffing guidelines.
- Follow facility safety and security guidelines, including key control, emergency response, and safe chemical handling.
- Manage supply inventory and monitor storage procedures.
- Develop work schedules and coordinate staff assignments.
- Conduct regular tours of work areas to review housekeeping efforts and staff productivity.
- Ensure facility compliance with brand quality performance standards.
- Maintain effective guest relationships.
- Ensure staff compliance with professional dress and grooming standards.
Requirements
- Neat, organized, and efficient.
- Strong leadership skills and ability to lead by example.
- Strong communication and customer service skills.
- Comfortable with the physical demands of the job, including standing, sitting, walking, bending, lifting, and squatting for extended periods.
- Values a job well done.
- Takes pride in presenting a spotless room.
- Knowledgeable in selecting appropriate cleaning tools and solutions.
Skills
- Leadership
- Communication
- Customer Service
- Training
- Budget Management
- Inventory Management
- Scheduling
- Safety Procedures
- Chemical Handling
Location
- Property and surrounding areas
Work Type
- Full-time
Experience Level
- Manager
Benefits
- Medical insurance options
- Dental insurance
- Vision insurance
- 401k with company match
- Company provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
About the Company
- OTO Development is an industry-leading hotel development and management company.
- Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
- OTO has been honored as Developer of the Year by major brand partners multiple times.
- Accolades earned for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.