Housekeeping Manager at Hyatt Place Garden City (OTO Development) | Garden City, NY, US | Rezi

Housekeeping Manager at Hyatt Place Garden City (OTO Development)

Housekeeping Manager

Hyatt Place Garden City (OTO Development) · Garden City, NY, US

2 days ago

Housekeeping Manager

Hyatt Place Garden City (OTO Development) · Garden City, NY, US

3 days ago
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About the Role

This role is for a Housekeeping Manager who will oversee the housekeeping team and ensure the cleanliness and order of the property.

Responsibilities

  • Hire, train, and manage the performance of the housekeeping team members.
  • Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order.
  • Coordinate cleaning and maintenance schedules according to guest needs.
  • Train and coach housekeeping staff in specific cleaning tasks and daily schedules.
  • Manage labor costs within budget standards and staffing guidelines.
  • Follow facility safety and security guidelines, including key control, emergency response, and safe chemical handling.
  • Manage supply inventory and monitor storage procedures.
  • Develop work schedules and coordinate staff assignments.
  • Conduct regular tours of work areas to review housekeeping efforts and staff productivity.
  • Ensure facility compliance with brand quality performance standards.
  • Maintain effective guest relationships.
  • Ensure staff compliance with professional dress and grooming standards.

Requirements

  • Neat, organized, and efficient.
  • Strong leadership skills and ability to lead by example.
  • Strong communication and customer service skills.
  • Comfortable with the physical demands of the job, including standing, sitting, walking, bending, lifting, and squatting for extended periods.
  • Values a job well done.
  • Takes pride in presenting a spotless room.
  • Knowledgeable in selecting appropriate cleaning tools and solutions.

Skills

  • Leadership
  • Communication
  • Customer Service
  • Training
  • Budget Management
  • Inventory Management
  • Scheduling
  • Safety Procedures
  • Chemical Handling

Location

  • Property and surrounding areas

Work Type

  • Full-time

Experience Level

  • Manager

Benefits

  • Medical insurance options
  • Dental insurance
  • Vision insurance
  • 401k with company match
  • Company provided life insurance
  • Tuition assistance
  • Paid time off
  • Paid holiday time
  • Travel discounts

About the Company

  • OTO Development is an industry-leading hotel development and management company.
  • Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
  • OTO has been honored as Developer of the Year by major brand partners multiple times.
  • Accolades earned for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.