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About the Role
The Assistant Manager position is a fast-paced role that supports the daily operations and staff of the restaurant, including the execution of all Company policies, procedures, programs, and systems. This role contributes to the success of the restaurant by building sales, hitting goals, and driving restaurant profitability.
Responsibilities
- Supervise employees in accordance with company policies and applicable laws.
- Recruit, interview, and train employees.
- Assign and direct work, appraise performance, and reward and discipline employees.
- Address complaints and resolve problems.
- Coach and mentor team members to ensure employee success and guest satisfaction.
- Model professional behavior and create a warm, friendly, and hospitable atmosphere.
- Assist team members with job duties as needed.
- Assist with building store sales by ensuring timely execution of marketing programs.
- Champion sales building activities and suggestive selling.
- Maximize table turnover, sales per guest, and sales per hour.
- Meet and greet guests, investigate and resolve food quality/service issues with 100% guest satisfaction.
- Assist in maintaining efficient operations, appropriate cost controls, and profit management.
- Ensure OSHA, local health and safety codes, and company safety and security policies are met.
- Enforce safe work behaviors to maintain a safe environment for guests and crew members.
- Monitor daily activities to ensure quality food and cleanliness standards.
- Control daily operations, including cash control/security procedures, financial reports, and schedules.
- Control food costs through recipes, portion control, and inventory management.
- Control labor costs by monitoring daily schedules and sales performance.
- Perform other duties as assigned.
Requirements
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
- Available to work a variety of shifts and weekends
- High School diploma or equivalent
- Prior experience in a leadership role is required.
- A minimum of 2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
- College and/or culinary schooling preferred.
- Must meet State mandated age requirements to serve alcohol if applicable.
- Regularly required to stand for entire shift and walk for long periods.
- Regularly required to push, lift, carry and transfer up to 50 pounds.
- Regularly required to reach with hands.
- Regularly required to use hands to finger, handle, or feel objects, tools, or controls.
- Regularly required to bend and stoop.
- Ability to taste and smell.
- Ability to verbally communicate with others.
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and adjust focus.
- Ability to freely access all areas of the restaurant.
Skills
- Communication skills
- Interpersonal skills
- Conflict resolution
- Planning
- Organization
- Guest service
- Computer skills
- Analytical skills
- Problem solving
- Team building
- Business math
- Accounting skills
- Personal computer literacy
- Project management
- Employee appearance and presentation
- Shift flexibility
- Weekend availability
Work Type
- Full-time
Experience Level
- Leadership experience required
- 2 years of prior experience in a family, fast-food, or casual dining restaurant strongly preferred
Education Level
- High School diploma or equivalent
- College and/or culinary schooling preferred
Salary/Compensations
- Up to $56,000 per year depending on experience and geographic location / local market demand
Benefits
- 401(k) with Employer Match
- Competitive Compensation
- Health and Welfare Benefits
- Flexible Scheduling
- Opportunity for development and career growth
About the Company
- We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
Equal Opportunity
- Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.