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About the Role
The Key Supervisor role is a fast-paced position that supports the daily operations and staff of the restaurant, ensuring execution of all Company policies, procedures, programs, and systems. This role contributes to the restaurant's success by building sales, achieving goals, and driving profitability.
Responsibilities
- Provides daily working supervision of team members during opening and closing shifts to ensure Company standards are maintained and continually improved.
- Models professional behavior while creating a warm, friendly, and hospitable atmosphere that encourages team members to perform at their BEST.
- Maximizes the financial success of the restaurant through productive and guest focused shifts.
- Opens and/or closes the restaurant in accordance with Company policies and procedures.
- Provides supervision support during shifts not necessarily related to opening or closing the restaurant.
- Effectively handles guest complaints resulting in highly satisfied guests.
- Performs all other duties as assigned.
Requirements
- High School diploma or equivalent.
- Prior experience in a leadership role is required.
- A minimum of 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
- College and/or culinary schooling preferred.
- Ability to work a variety of shifts and weekends.
- Ability to be a role model in employee appearance and presentation.
- Ability to manage multiple projects.
- Basic business math and accounting skills.
- Basic personal computer literacy.
- Exceptional team building capability.
- Strong analytical/problem solving skills.
- Excellent computer skills.
- Dedication to providing exceptional guest service.
- Strong planning and organization skills.
- Strong interpersonal skills and conflict resolution abilities.
- Excellent communication skills.
- Stand for entire shift and walk for long periods of time without rest or sitting down.
- Push, lift, carry and transfer up to 50 pounds.
- Reach with hands.
- Use hands to finger, handle, or feel objects, tools, or controls.
- Bend and stoop.
- Can taste and smell.
- Verbally communicate with others.
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
Skills
- Communication skills
- Interpersonal skills
- Conflict resolution abilities
- Planning and organization skills
- Guest service
- Computer skills
- Analytical/problem solving skills
- Team building capability
- Business math and accounting skills
- Personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model
- Ability to work a variety of shifts and weekends
Work Type
- Full-time
Experience Level
- 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred
- Prior experience in a leadership role is required
Education Level
- High School diploma or equivalent
- College and/or culinary schooling preferred
Salary/Compensations
- Up to $22 per hour depending on experience and geographic location / local market demand
Benefits
- 401(k) with Employer Match
- Health and Welfare Benefits
- 401(k) with Company Match
- Flexible Scheduling
About the Company
- We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
- We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.
Equal Opportunity
- Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify