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About the Role
The Overnight Team Member will manage store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. This role requires attention to detail, cash and merchandise handling, and maintaining a safe environment.
Responsibilities
- Greet and assist customers in a friendly and professional manner, answering questions, providing product recommendations, and handling transactions accurately.
- Operate the point-of-sale (POS) system, processing purchases quickly and accurately, and handling cash, credit, or debit card transactions.
- Address customer complaints or concerns promptly and professionally.
- Stay informed about products, promotions, and store policies.
- Ensure the store is clean, organized, and well-stocked, performing routine cleaning tasks.
- Monitor product stock levels, restock shelves and coolers, and assist with stock organization.
- Set up, arrange, and maintain attractive product displays.
- Rotate perishable products and remove expired or damaged goods.
- Assist with inventory checks and report discrepancies.
- Monitor store entrances and exits to ensure security during the overnight shift.
- Report suspicious activity to management or authorities.
- Be familiar with emergency procedures.
- Assist in preventing theft by remaining vigilant.
- Ensure security systems are functional and report issues.
- Handle cash and other payment forms with precision and honesty.
- Record all transactions correctly and balance the cash drawer.
- Perform end-of-shift reconciliation of cash and sales.
- Prepare deposits and follow company cash-handling procedures.
- Assist with periodic inventory counts and audits.
- Follow all safety guidelines related to store operations.
- Ensure the store complies with local, state, and federal laws.
- Communicate important information to the morning shift team.
- Work closely with other store employees to ensure smooth operations.
Requirements
- High school diploma or equivalent required.
- Previous experience in retail, customer service, or convenience store settings is preferred but not mandatory.
- Ability to work independently and responsibly during overnight hours.
Skills
- Strong communication and interpersonal skills.
- Basic math skills and ability to handle cash and process payments.
- Ability to maintain a clean, organized, and well-stocked store environment.
- Ability to handle customer complaints and resolve issues calmly and professionally.
- Ability to balance multiple tasks effectively.
- Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
- Familiarity with basic office software (e.g., Word, Excel) is a plus.
- Food Handler Certification or similar certification.
- Alcohol Service Certification (where applicable).
Location
- Overnight - 3rd Shift
Work Type
- Part Time
- Open Availability Preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- Starting at $16.50 per hour + $.75 shift differential
- Paid Weekly
Benefits
- Health insurance
- Vacation
- Holiday pay
- 401K with employer match
About the Company
- CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels.
- With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
Equal Opportunity
- All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.