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About the Role
Lead the development and execution of revenue optimisation strategies across a portfolio of world-class visitor attractions. This is a highly visible leadership role with responsibility for maximising admissions revenue, driving pricing performance, and identifying opportunities to accelerate commercial growth. Use data, market insights, and customer trends to develop pricing and inventory strategies that support business objectives. Provide strategic direction, challenge existing approaches, and champion best practice to ensure revenue management remains a key driver of business performance. Lead a team of revenue professionals, fostering a culture of continuous improvement, innovation, and commercial excellence. Shape future revenue management capabilities, influence decision-making at a senior level, and ensure the business is well positioned to respond to market opportunities and evolving consumer behaviour.
Responsibilities
- Maximise admissions revenue
- Drive pricing performance
- Identify opportunities to accelerate commercial growth
- Develop pricing and inventory strategies
- Provide strategic direction
- Challenge existing approaches
- Champion best practice in revenue management
- Lead a team of revenue professionals
- Foster a culture of continuous improvement, innovation, and commercial excellence
- Shape future revenue management capabilities
- Influence decision-making at a senior level
- Ensure the business is well positioned to respond to market opportunities and evolving consumer behaviour
Requirements
- Minimum six years' experience in Revenue Management, Pricing, Consultancy, or a similar commercial role
- Strong analytical and problem-solving skills
- Ability to interpret complex data and identify commercial opportunities
- Proven experience developing and implementing pricing and revenue optimisation strategies
- Excellent communication and presentation skills
- Ability to influence and engage stakeholders at all levels
- Strong commercial acumen
- Track record of driving business performance and delivering revenue growth
- Ability to build effective relationships and collaborate across cross-functional teams
- Experience managing multiple priorities in a fast-paced, dynamic environment
- Strategic thinker with a proactive, results-oriented approach
- Experience within the travel, tourism, leisure, hospitality, or attractions sector would be advantageous
Skills
- Revenue Management
- Pricing
- Data Analysis
- Problem-Solving
- Commercial Strategy Development
- Communication
- Presentation
- Stakeholder Management
- Relationship Building
- Collaboration
- Strategic Thinking
- Results-Oriented Approach
Location
- London, Arbor
Work Type
- Permanent
- Salaried
- 37.5 hours per week
Experience Level
- Minimum six years' experience
Education Level
- Bachelor's degree in Business, Economics, Mathematics, Statistics, Data Science, Engineering, or a related quantitative discipline
Salary/Compensations
- A competitive annual salary
Benefits
- 33 days holiday (including bank holidays)
- ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year
- Merlin Magic Pass - 20 free tickets (rising to 40 after a year’s service)
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in on-site retail shops and restaurants
- Ongoing training and development opportunities
About the Company
- We are recruiting for a Head of Revenue Management - Gateway UK.
- This is an exciting opportunity for a commercially minded leader who thrives in a fast-paced environment and is passionate about using insight, strategy, and collaboration to deliver exceptional results.