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About the Role
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
Responsibilities
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
Requirements
- You love interacting with people.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
- You live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Skills
- Sales skills
- Communication skills
- MS Office proficiency
- POS systems proficiency
Location
- Carnaby Street, London
Work Type
- Full-time
Experience Level
- Entry level management
Benefits
- Competitive salary
- Amazing bonus
- Pension scheme
- 50% staff discounts
- Career ownership
- Supportive feedback-based culture
- Tailored training (induction, ongoing online and face-to-face)
About the Company
- Eastpak was founded in 1952 and evolved from a manufacturer of military issue backpacks and duffels into the leading supplier of stylish, functional solutions for city living and the things you carry with you.
- Eastpak is part of the VF family.
- VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
- VF’s purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Equal Opportunity
- We strive to foster a culture of belonging based on respect, connection, openness and authenticity.
- We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
- As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.