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About the Role
This role involves assisting guests, managing hotel operations, and serving in Food & Beverage outlets, contributing to a fun and relaxed guest environment.
Responsibilities
- Assist guests and create positive experiences.
- Manage hotel room inventory and guest check-in/check-out.
- Operate Food & Beverage outlets.
- Manage all bills and payments accurately.
- Prepare food, clean, tidy, restock, receive deliveries, and organize back-of-house areas.
- Adhere to all food safety, licensing, and health and safety policies.
- Support other Crew Members and follow directions from Crew Leaders.
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program.
Requirements
- High energy and a do-it-yourself attitude.
- Enjoy interacting with guests.
- Skilled multi-tasker capable of balancing hard work with excellent service.
- Understand the difference between being relaxed and being lazy.
- Clear communicator fluent in English.
- Experience within the service industry.
- Knowledge of hotel systems such as Opera and/or Micros.
- Knowledge of Food Safety & Licensing laws.
- Personal experience of travel and the travel industry.
Skills
- Communication
- Problem-solving
- Teamwork
- Multi-tasking
- Customer service
- Food safety
- Licensing laws
- Opera
- Micros
Location
- London Stratford
Work Type
- Full-time
- Contract
Salary/Compensations
- £13.62 per hour
Benefits
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
About the Company
- Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott.
- Founded in Amsterdam in 2020, it currently operates 35+ properties in 8 countries and is expanding with new properties in key markets.
- Moxy offers a playful hotel experience for the young at heart, boldly breaking the rules of conventional hotel stays.
- Moxy provides stylish, industrial design and sociable service at an attractive price point.
- Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories.