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About the Role

As a representative of the Food and Beverage team, the barback is responsible for delivering five-star luxury lifestyle guest service experiences. The role involves actively assisting bartenders before and throughout service, ensuring a high level of cleanliness, and maintaining adequate product, equipment, and ingredient availability. This entry-level position requires initiative and a proactive approach to ensure unique and original guest experiences.

Responsibilities

Report work-related accidents or injuries immediately.
Follow safety and security policies and procedures.
Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures.
Identify and correct unsafe work procedures or conditions, or report them to management.
Follow policies for the safe operation and storage of tools, equipment, and machines.
Maintain awareness of undesirable persons on property premises.
Follow procedures for handling emergency situations.
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, and professional.
Protect company tools, equipment, machines, or other assets.
Maintain confidentiality of proprietary materials and information.
Perform other reasonable job duties as requested by supervisors.
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting.
Actively listen and respond positively to guest questions, concerns, and requests.
Address guests' service needs in a professional, positive, and timely manner.
Anticipate guests' service needs.
Thank guests with genuine appreciation and provide a fond farewell.
Provide assistance to individuals with disabilities.
Assist other employees to ensure proper coverage and prompt guest service.
Engage guests in conversation regarding their stay, property services, and area attractions.
Speak to guests and co-workers using clear, appropriate, and professional language.
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships.
Partner with and assist others to promote teamwork and achieve common goals.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Follow appropriate procedures for serving alcohol.
Maintain cleanliness of work areas throughout the day.
Assist other departments when needed to ensure optimum service to guests.
Report any employee, guest, and/or vendor incidents and accidents to management.
Communicate with guests, other employees, or departments to ensure guest needs are met.
Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Complete closing duties, including storing goods, cleaning equipment and areas, restocking items, and completing cleaning checklists.
Count bank at end of shift, complete cashier reports, resolve discrepancies, and secure bank.
Follow property control audit standards and cash handling procedures.
Transport bank to/from assigned workstation, following security procedures.
Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level.
Process all payment methods in accordance with Accounting procedures and policies.
Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.
Follow all state and local laws for serving alcohol responsibly.
Prepare drink orders for guests according to specified recipes.
Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare fresh garnishes for drinks.
Document and communicate any incidents/accidents immediately to management.
Stock ice, glassware, and paper supplies.
Requisition all necessary supplies and transport them to the bar set-up area.
Remove soiled wares from bar top and tables and place in a designated area.
Anticipate and communicate replenishment needs promptly.

Requirements

At least 1 year of related work experience.
No supervisory experience is required.

Skills

Learning
Arithmetic Computation
Customer Service Orientation
Team Work
Interpersonal Skills
Diversity Relations
Communication
Listening
English Language Proficiency
Positive Demeanor
Dependability
Integrity
Presentation
Stress Tolerance
Safety Orientation
Adaptability/Flexibility
Initiative
Multi-Tasking
Liquor Regulations
Beverage Knowledge
Drink Preparation

Location

Onsite

Work Type

Full-time

Experience Level

Entry Level

Education Level

High school diploma/G.E.D. equivalent

About the Company

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
In joining EDITION, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.