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About the Role
Harlem Children’s Zone (HCZ) seeks an enthusiastic, dedicated, and mission-aligned Assistant Director to support leading our After School Programs. This role involves overseeing day-to-day operations, ensuring alignment with HCZ’s mission, values, and long-term goals, and delivering high-quality programming in a safe, supportive, and enriching environment.
Responsibilities
- Support daily operations of our program serving scholars and families directly
- Partner with the Director to ensure students receive high-quality academic and enrichment programming
- Supervise and develop a multidisciplinary team supporting students’ academic, artistic, and socio-emotional growth
- Provide coaching and feedback to middle managers and youth-facing staff to strengthen instructional practice, engagement strategies, and overall impact on scholars
- Develop, implement, and continuously improve programmatic and administrative systems that support student services, staffing, scheduling, attendance tracking, compliance, and budgeting
- Assist in the design, implementation, and continuous improvement of professional development for youth-facing staff, aligned to program goals, scholar needs, and HCZ priorities
- Continuously monitor program performance and operational systems to ensure consistent progress toward program goals and scholar outcomes
- Partner and collaborate with other sites and program leaders across to align after-school curriculum, policies, procedures, and expectations
- Help to build a culture of continuous learning, accountability, and reflective practice among staff
- Ensure the program stays on track to meet program goals and objectives consistently
- Use data, observations, and stakeholder feedback to continuously improve the student experience and program quality
- Clarify work policies for staff and ensure they are consistent with HCZ policies and procedures
- Ensure all students are safe, engaged, and appropriately supervised at all times
- Foster strong relationships and effective communication with students, parents, staff, and HCZ leadership
Requirements
- Bachelor's Degree; Master’s degree preferred
- 3+ years of experience managing in an education, social services, or community-related program
- A commitment to HCZ's mission and the communities we serve
- Demonstrated record of meeting and exceeding goals and positively impacting children, their families, and the community as a whole
- Demonstrated excellence at youth development program design, implementation, management, and continuous improvement
- Exceptional interpersonal and communication skills, both oral and written, including the ability to navigate and manage multiple stakeholders
- Strong knowledge of child safety protocols in New York State and the demonstrated ability to navigate complex stakeholder engagement while ensuring child safety
- Strong people manager with demonstrated success coaching and developing staff to improve scholar outcomes
- Skilled at building, implementing, and refining systems and structures that support high-quality programming and efficient operations
- Highly organized with excellent time management skills and a strong sense of urgency, without sacrificing accuracy or ethical standards
- Strong qualitative and quantitative data analysis and problem-solving skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Google Suite
- Willing and able to work flexible hours based on program needs
Skills
- Program and administrative systems development
- Staff coaching
- Professional learning design
- Interpersonal skills
- Communication skills (oral and written)
- Stakeholder engagement
- Child safety protocols
- People management
- System building and refinement
- Time management
- Data analysis
- Problem-solving
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Suite
Location
- New York
Work Type
- Full-time
- Flexible hours
Experience Level
- 3+ years of experience managing in an education, social services, or community-related program
Education Level
- Bachelor's Degree
- Master's degree preferred
Salary/Compensations
- $70,000 - $75,000 per year
Benefits
- Highly competitive base salaries
- Paid time off
- Employee referral bonus
- Career advancement
- No-cost health insurance
- Life Insurance
- Short- and long-term disability
- Additional voluntary benefits
- Wellness discounts
- Commuter benefits
- Financial wellness perks
- Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)
About the Company
- Harlem Children’s Zone (HCZ) is a world-renowned education and poverty-fighting organization based in New York.
- HCZ's mission is to break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.
- We strive to create strong bonds and partnerships among students, families, and staff to meet the needs of each individual child and the community overall.
- As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive.
Equal Opportunity
- Harlem Children’s Zone is an EEO.