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Tailor your resume to this Czech-speaking Emergency Call Center Agent (f/m/div.) role.
Rezi rewrites your resume against Bosch Group's job description. Free.
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See how it scores against the Czech-speaking Emergency Call Center Agent (f/m/div.) posting at Bosch Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Czech-speaking Emergency Call Center Agent (f/m/div.) posting at Bosch Group — free, in seconds.
About the Role
You will work in our emergency call center, serving as the first point of contact in emergency situations, primarily in road traffic. Your role involves receiving calls, capturing and documenting information, corresponding with emergency services, and supporting affected individuals.
Responsibilities
- Receive calls and capture/document required information.
- Correspond with police and fire department dispatch centers.
- Provide relevant data for necessary rescue measures.
- Support and reassure affected individuals until rescue services arrive.
Requirements
- Customer-oriented, empathetic, strong communicator, and responsible.
- Self-reliant, conscientious, structured, and service- and solution-oriented.
- Passionate about new technologies and customer service in the automotive sector.
- Quick learner and proficient in using information technology.
- Willingness to work in a 24/7 shift pattern.
- Native level Czech speaker.
- Good command of English.
Skills
- Communication
- Customer Service
- Information Technology
- Problem-Solving
Location
- Berlin
Work Type
- Full-time
- 24/7 shift pattern
About the Company
- Bosch Service Solutions Magdeburg GmbH is part of Bosch, a global company focused on improving quality of life through beneficial and meaningful technologies in areas such as Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.