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About the Role

Atlassian is seeking an experienced professional to drive revenue growth and deepen relationships with their largest, most strategic enterprise customers worldwide. This role focuses on retention, expansion, and managing upsell, upgrade, and cross-sell opportunities throughout the customer lifecycle, partnering closely with the Global Sales Team.

Responsibilities

Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach.
Develop senior and executive relationships over video conferences and in-person.
Manage high-value renewals and expansion across a sizable product portfolio.
Own growth opportunity management and sales cycles end-to-end.
Partner with the Sales team on account planning and driving total book of business growth through competitive, market, and whitespace analysis.
Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities.
Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners.
Provide forecasting accountability for the owned book of business.

Requirements

Five or more years of experience in account management, inside sales, customer success, or other relevant business areas.
Experience selling Enterprise SaaS products across public sector accounts in the DACH region.
Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures.
Proven track record of meeting or exceeding performance goals.
Experience managing high-revenue customer engagements with Enterprise-level customers.
Experience managing complex, end-to-end sales cycles is preferred.
Experience managing through change and transformations.
German language proficiency and experience managing DACH Enterprise customers.
Must be based in the UK.

Skills

Adaptability to changing events
Handling complexity and detail orientation
Prioritization of high-value activities
Proactive engagement
Solution-oriented approach
Discovery
Curiosity
Subject matter expertise
Team player mindset
Customer-first mentality
Effective communication
Active listening skills
Strategic approach
Change agent
Continuous learning
Creative problem-solving
Sense of urgency
Experience working with Channel Partners & GSIs (preferred)
Experience using Salesforce, Clari and Tableau (preferred)
Experience analyzing data to support identifying opportunity and projecting growth trajectories (preferred)

Location

Work Type

Full-time

Experience Level

5+ years of relevant experience

Benefits

Health and wellbeing resources
Paid volunteer days

About the Company

Atlassian is motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet and their solutions are designed for all types of work. Team collaboration through their tools makes what may be impossible alone, possible together.
They believe that the unique contributions of all Atlassians create their success.

Equal Opportunity

Atlassian never discriminates based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All information will be kept confidential according to EEO guidelines.
Accommodations or adjustments can be supported at any stage of the recruitment process.
Identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.