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About the Role
Agent Provocateur is seeking a Store Manager for its Madison Avenue, New York boutique. This role involves leading and inspiring a team of Sales Associates to deliver exceptional luxury customer service and drive sales performance.
Responsibilities
- Lead, develop, and inspire a team of Sales Associates.
- Deliver outstanding one-on-one luxury customer service.
- Drive performance to achieve and exceed sales targets.
- Manage stock control and loss prevention.
- Manage employee performance through effective goal/target setting, monitoring progress, and providing constructive feedback.
- Ensure luxury standards of visual merchandising and stock presentation are maintained.
- Oversee the smooth operational running of the store.
- Maintain an inviting atmosphere where customers feel valued and appreciated.
Requirements
- Minimum of 2 years of Store Manager experience within a premium/luxury retailer.
- Previous experience in driving performance to achieve and exceed sales targets.
- Previous experience in managing stock control and loss prevention within a premium/luxury retail environment.
- Previous experience in managing employee performance through effective goal/target setting, monitoring progress and providing constructive feedback.
- Ability to commute to Madison Avenue, New York, NY 10065.
- A real passion for lingerie.
- Great inter-personal and communication skills.
Skills
- Customer service
- Sales
- Stock control
- Loss prevention
- Performance management
- Visual merchandising
- Communication
Location
- Madison Avenue, New York, NY 10065
Work Type
- Permanent
- Full-time
- In person
Experience Level
- Store Manager experience: 2 years
- Fashion & Lingerie retail: 1 year (Preferred)
Benefits
- Optional Medical Care Coverage
- Optional Dental and Vision Coverage
- Optional 401(k) Retirement Plan
- Optional Commuter Benefits
- Competitive Commission Scheme
- Generous Staff Discount
- 401(k)
- Employee discount
- Paid time off
About the Company
- Founded in 1994 in London Soho, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up.
- Today, Agent Provocateur is an iconic global brand, known for its provocative attitude, exceptional design, exquisite fabrics and its playfulness.
- The retail Management team remain inspired by our roots and revel in pushing the boundaries of ordinary while delivering the highest level of customer service to our clients.