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About the Role

CIR is seeking an experienced IT Systems and Security Analyst to support and maintain a wide variety of systems and users. The role requires a creative thinker focused on innovation and improving IT systems with security at the core, ideally within a small or medium-sized enterprise (SME) environment experiencing growth and change.

Responsibilities

• Support, monitor, maintain, and refine IT systems and security service delivery across SaaS and IaaS platforms, including AzureAD, M365, and AWS.
• Support and maintain a diverse hardware and OS ecosystem (Windows, MacOS, Linux, iOS, Android).
• Execute day-to-day IT operational tasks, including complex technical support, account provisioning, device provisioning and support, patch management, and vulnerability remediation.
• Act as an internal expert to coordinate with and respond to alerts and threats identified by a SOC/MDR partner.
• Support internal audit processes and compliance baselines (e.g., Cyber Essentials), identifying gaps and contributing to security risk management.
• Propose actionable operational improvements by constructively questioning existing systems and security workflows, technologies, and delivery methods.
• Use technical skill and creative thinking to support and evolve operational security delivery for investigation activities in a challenging environment.

Requirements

• Practical experience with Azure/AzureAD and SSO integrations, M365, AWS for an SME.
• Proven experience in implementing, supporting, and maintaining a wide range of SaaS applications in an SME environment.
• Strong background in support and usage of key productivity and collaboration tools (e.g., Office 365, Teams, Slack).
• Hands-on experience supporting and troubleshooting Windows, Mac, Linux, and mobile OS environments.
• Practical understanding of security risk management frameworks and audit standards like Cyber Essentials.
• Pragmatic understanding of modern AI tools, including operational opportunities and security risks.
• Active UK SC Clearance, or full eligibility to undergo SC vetting.
• Excellent attention to detail in IT service delivery, security compliance, access management, and documentation.
• Proactive in identifying inefficiencies or opportunities for improvements and suggesting solutions.
• Genuine dedication to the company’s core objectives and a desire to maximise team impact.
• Comfortable switching between high-level analytical tasks and support duties.
• Able to independently organize work to meet deadlines in a rapidly changing environment.

Skills

• Cloud & Identity Administration
• SaaS application administration
• Productivity and collaboration tools
• Multi-Platform OS Knowledge
• Security & Audit
• AI Awareness

Location

• Westminster, London

Work Type

• Employee, permanent
• Full-time
• Hybrid

Experience Level

• Experienced

Benefits

• Flexibility in work arrangements
• 25 days holiday + bank holidays
• Standard state pension (UK residents)
• Employee Assistance Program (mental health, legal, financial support)
• Budget for home office equipment
• Annual bonus scheme
• Fun, modern workspace with hot desking
• Supportive and inclusive work environment
• Enhanced maternity and paternity pay
• Up to 30 days of full sick pay over a rolling 12-month period
• Compassionate leave (2 weeks fully paid/annum)
• Unpaid Sabbatical Leave (up to 3 months after one year's service)

About the Company

• The Centre for Information Resilience (CIR) is an independent organisation dedicated to exposing human rights violations, disinformation, and harms against women and minorities through open source research, digital investigations, capacity-building, and media collaboration.
• CIR focuses on investigating and documenting human rights abuses, war crimes, and harms, particularly in areas of violent conflict like Afghanistan, Myanmar, Sudan, and Ukraine.
• CIR works closely with multilateral and national justice accountability bodies.

Equal Opportunity

• CIR is an equal opportunities employer.
• CIR encourages applicants from under-represented communities.
• If you require adjustments or additional support to complete this process, please let us know in your application.