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About the Role

As a Senior Product Manager, you will set product direction and lead measurable outcomes across customer and broker portal experiences. You will translate strategy into clear priorities, sequencing, and delivery outcomes, ensuring effective collaboration between experiences, rules, data, operational processes, and technology.

Responsibilities

Lead continuous discovery with Mortgage Choice brokers, clients, Lending Services, Operations, Compliance, Risk and subject-matter experts to identify friction, unmet needs, operational issues and risk.
Own the experience layers that help brokers and clients provide accurate, complete information and progress applications to submission.
Partner with squads to align experiences, data contracts, downstream rules and submission flows, while maintaining clear ownership boundaries.
Partner closely with Engineering, BAs, QA, Design and the Head of Engineering to turn customer and business needs into clear outcomes, well-defined priorities, quality releases and effective operational readiness.
Work across distributed teams in Australia and overseas, building alignment across time zones, managing dependencies between squads and maintaining momentum through discovery, delivery and release.
Provide product insights and recommendations to the Product Director and senior stakeholders on investment decisions, strategic trade-offs, and the evolution of the Mortgage Choice lending platform.
Own product performance measurement and use research, service data, analytics, prototypes and experiments to understand and improve broker adoption, application quality, conversion, submission, fulfilment and settlement outcomes.
Build strong working knowledge of the home-loan origination lifecycle, Mortgage Choice broker operations, application capture, data quality, evidence collection, broker and client experience, commissions and submission integrations.
Work with GTM, Change, Operations and Mortgage Choice leaders on launching readiness, broker communications, training, help content and sustained adoption.

Requirements

Significant product management experience, with a track record of leading discovery, prioritisation, delivery and measurable outcomes for complex products, platforms or transformation programs.
Experience in mortgage lending, fintech, banking or broking is essential.
A solid understanding of home-loan origination, particularly broker and client journeys, application capture, data quality, evidence, submission and the experience layers that support downstream processing.
Experience delivering platform or transformation programs involving external vendors, integrations, data migration, testing, cutover and operational readiness is desirable.
Demonstrated ability to lead discovery and delivery across customer-facing experiences, shared capabilities, data, APIs and third-party integrations.
Proven ability to work effectively across multiple product squads—including Application Capture, Commissions and Integrations—with Engineering, BAs, QA, Design, senior technology leaders and distributed teams based overseas.
Strong commercial and analytical judgement, with the ability to connect product metrics to broker productivity, customer outcomes, risk and business performance.
Experience working with AI models and agent-based delivery is desirable, along with practical familiarity with product-development tools such as Confluence, Jira and Figma.
Excellent stakeholder leadership and communication skills, including the ability to influence senior leaders, Lending Services, Engineering, Design, Risk, Compliance and external partners.

Skills

Product discovery
Prioritisation
Delivery
Mortgage lending
Fintech
Banking
Broking
Home-loan origination
Broker journeys
Client journeys
Application capture
Data quality
Evidence collection
Submission processes
Platform delivery
Transformation programs
Vendor integrations
Data migration
Testing
Cutover
Operational readiness
Customer-facing experiences
Shared capabilities
APIs
Third-party integrations
Product squads
Engineering collaboration
BA collaboration
QA collaboration
Design collaboration
Stakeholder leadership
Communication skills
Influencing senior leaders
AI models
Agent-based delivery
Confluence
Jira
Figma

Location

Sydney

Work Type

Permanent
Hybrid

Experience Level

Senior

Benefits

Hybrid and flexible approach to working
Flexible leave options including birthday leave and purchase additional leave
Flexible parental leave offering for primary and secondary carers
Volunteering leave
Community grants
Matched payroll giving
Community Café donates 100% of revenue to charity
Hackdays

About the Company

REA Group is changing the way the world experiences property.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care.
We are purpose driven and collaborative, which drives innovation and our ability to make a real impact.
Proud to have been named one of Australia’s Best Workplaces four times since 2021 — including third place in 2025 — plus Best Workplace for Women in 2023 and Best Workplace in Technology in 2024 and 2025.
Financial Services brings property and finance together. Through Mortgage Choice’s broker network, lending expertise and digital experiences, we help Australians navigate one of the most important and complex decisions they make: finding and financing a home.
Our products support consumers, clients, brokers, lenders and the Mortgage Choice business across the home-lending lifecycle.
We are focused on making finance easier to understand, easier to progress and more likely to result in a suitable, successful outcome.

Equal Opportunity

We are committed to providing a working environment that embraces and values diversity, equity and inclusion.
We believe teams with diverse ideas and experiences are more creative, more eﬀective and fuel disruptive thinking.
If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.