Change Manager, Business Services at Coal Services | AU | Rezi

Change Manager, Business Services at Coal Services

Change Manager, Business Services

Coal Services · AU

2 days ago

Change Manager, Business Services

Coal Services · AU

3 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now
Resume preview

Tailor your resume to this Change Manager, Business Services role.

Rezi rewrites your resume against Coal Services's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Change Manager, Business Services posting at Coal Services — free, in seconds.

About the Role

Join a key transformation function supporting major business improvement initiatives across Coal Services Health, Mines Rescue, Regulation & Compliance, and Corporate Support Services. As Change Manager, reporting to the Enterprise Change Manager, you will partner with leaders, project teams and stakeholders to drive the successful adoption of new systems, processes and ways of working. Working within a newly established PMO, you'll lead change activities across a diverse portfolio of projects, helping teams navigate change, build capability and achieve lasting business outcomes. This is a hands-on role where you'll influence across a broad range of stakeholders while embedding consistent change practices, governance and adoption measures. This is an exciting opportunity to contribute to meaningful transformation initiatives within a purpose-driven organisation that plays a critical role in supporting the NSW coal industry.

Responsibilities

  • Deliver end-to-end change management support across a range of strategic transformation initiatives.
  • Help leaders and employees successfully navigate organisational change.
  • Assess change impacts and develop practical solutions to support adoption and readiness.
  • Create engaging communication, stakeholder engagement and learning strategies.
  • Facilitate workshops and collaborate with project teams to drive successful outcomes.
  • Track change progress, identify risks and support smooth business transitions.
  • Build change capability across the organisation and contribute to a culture of continuous improvement.
  • Work across diverse business areas including Health, Mines Rescue, Regulation & Compliance, and Corporate Support Services.

Requirements

  • Relevant tertiary qualifications in Business, Human Resources, Communications, Organisational Development, Psychology or a related discipline.
  • Experience with recognised change methodologies (e.g. Prosci, APMG or equivalent) will be highly regarded.
  • Demonstrated experience supporting transformation programs, PMO-led initiatives or enterprise-wide change projects.
  • Ability to develop and implement stakeholder engagement, communication, learning and adoption strategies that drive successful change outcomes.
  • Strong stakeholder management, influencing and leadership coaching skills.
  • Experience identifying and managing change impacts, adoption risks, resistance and change fatigue.
  • Proven ability to work autonomously, manage competing priorities and deliver both strategic and operational change activities.
  • Experience measuring and reporting on change readiness, adoption and business outcomes through established governance frameworks.

Skills

  • Stakeholder management
  • Influencing
  • Leadership coaching
  • Change management methodologies

Location

  • Newcastle
  • Sydney

Work Type

  • Fixed-Term
  • Full-Time

Experience Level

  • Lead enterprise-wide change across a diverse portfolio of strategic transformation initiatives.

Education Level

  • Relevant tertiary qualifications in Business, Human Resources, Communications, Organisational Development, Psychology or a related discipline.

Benefits

  • Flexible working arrangements
  • 7.25-hour days, Monday to Friday
  • 5 weeks annual leave
  • 18 days sick/carer's leave
  • 3 days family/emergency leave
  • Additional company holidays at Easter and Christmas
  • Access to retailer discounts through a Smart Spending App
  • Education Study Policy

About the Company

  • Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry.
  • Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'.
  • Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.
  • To learn more about Coal Services, visit us at https://www.coalservices.com.au/

Equal Opportunity

  • Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens. Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts
  • Successful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employment
  • We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and well-being are priorities for us