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About the Role
You will make sure Conduct lands and sticks. You join strategic accounts early, run the technical deployment hands-on, and fully take over post-sale. You will have a direct line into product and shape Conduct’s product roadmap as we further build out the platform. This is an entrepreneurial role where you will build the engine behind everything: onboarding flows, tooling, and reusable playbooks.
Responsibilities
- Make sure Conduct lands and sticks.
- Join strategic accounts early.
- Run the technical deployment hands-on.
- Fully take over post-sale.
- Fly out to customers when it counts.
- Onboard hundreds of end users.
- Surface expansion signals.
- Turn a single entry point into a multi-year partnership.
- Shape Conduct’s product roadmap.
- Build onboarding flows, tooling, and reusable playbooks.
Requirements
- 2+ years working with customers in a technical capacity.
- Direct enterprise experience preferred.
- Deployment-heavy, forward-deployed, or technical account roles where you owned a real outcome inside a customer's systems.
- Solid depth in enterprise tech, ERP, or comparably complex software.
- Expectation to go deep, fast into SAP.
- Real commercial instinct.
- Ability to spot expansion opportunities.
- Ability to hold an early commercial conversation.
- Understanding that a great deployment drives account growth.
- A builder with genuine hunger.
- Willingness to build process and do hands-on customer work.
- Low ego and self-aware.
- Comfortable saying 'I don't know' and figuring things out.
Skills
- Technical deployment
- Customer relationship management
- Product roadmap development
- Onboarding flows
- Tooling
- Playbook development
- Enterprise tech
- ERP
- Commercial negotiation
Location
- London
- NYC
Work Type
- Full-time
Experience Level
- 2+ years
Benefits
- Visa sponsorship
About the Company
- We believe the world's largest companies should move at the speed of their ideas, not the speed of the decade-old systems they run on.
- We're building the AI operating system that absorbs complexity and gives enterprises back their speed and ambition.
- Major enterprises already trust us with their most critical systems.
- We've closed game-changing SI partnerships.
- We just raised a $60M Series A.
- Demand is outpacing what we can service.
- We're a small, talent-dense team doing our life's work.
- We sponsor visas.
- We are convinced diverse teams build better products.
Equal Opportunity
- We especially encourage underrepresented groups in tech to reach out.