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About the Role

Build and operate a second-line monitoring and testing function to independently verify the effectiveness of control activities. Contribute to improving the effectiveness of identification, response, and remediation through incident and internal reporting.

Responsibilities

Develop and execute risk-based annual monitoring/testing plans, with responsibilities ranging from executing individual themes to designing and overseeing the entire plan based on grade.
Select themes, design and execute test procedures, confirm evidence, evaluate results, create reports, and explain to relevant departments.
Design and continuously monitor Key Risk Indicators (KRIs) and various metrics, analyzing and escalating when thresholds are exceeded.
Evaluate the design and operational status of first-line and 1.5-line controls, visualizing them through heatmaps/dashboards.
Receive, perform initial assessments of, conduct fact-finding/investigations for, and manage records of incidents and internal reports, ensuring independence, fairness, and confidentiality.
Verify the appropriateness of remediation plans, follow up on progress, and confirm effectiveness upon closure.
Draft statutory reports and notifications as needed and coordinate with relevant departments.
Strengthen the linkage between CRA results and monitoring activities, and continuously improve business processes and verification methods.
For Managers, lead policy and priority setting for the assigned area, case allocation, deliverable quality, member development, and management reporting.

Requirements

Practical experience in internal audit, second-line monitoring, testing, or internal control assessment within a financial institution, consulting firm, or audit firm.
Ability to execute test procedure design, result evaluation, and reporting with a level of autonomy appropriate to the position.
Ability to organize issues based on facts, handle confidential information appropriately, and engage in constructive coordination with relevant departments.

Skills

Life insurance industry knowledge
Knowledge of insurance laws and supervisory guidelines
Experience in internal reporting/misconduct investigation
Experience in remediation management
CIA certification
CFE certification
Certified Public Accountant qualification
Data analysis experience using BI, Excel, SQL, etc.
Business-level English proficiency for reporting and communication within the group

Location

Hybrid work (combination of office and remote work)
Remote work with conditions for office attendance

Work Type

Hybrid
Remote

Experience Level

Manager (for leadership responsibilities)
Based on skills and experience (for salary determination)

Education Level

CIA
CFE
Certified Public Accountant

Salary/Compensations

Determined based on skills and experience
Variable compensation separate
Exempt and non-exempt allowances vary by CG

Benefits

Special consecutive paid leave (7 days granted annually)
Retirement at 65 (re-employment system up to 70)
Retirement benefit system (Defined Benefit Corporate Pension / Defined Contribution Pension)
Health insurance
Welfare pension insurance
Employment insurance
Workers' accident compensation insurance
Welfare service (Benefit One)
Substitute housing system
Commuting allowance (full amount)
Training system (new employee training, e-learning, external training cost support, actuary training system, cost support/discount system for schools and correspondence courses, etc.)

About the Company

FWD Group is a pan-Asian life insurance business serving approximately 40 million customers across 10 markets, including BRI Life in Indonesia.
The company's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience.
Established in 2013, FWD operates in some of the fastest-growing insurance markets globally with a vision to change the way people feel about insurance.
FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
We are looking for individuals who resonate with our corporate values and culture, are willing to challenge the status quo, and act on what they believe is right, to build the future together.