Portuguese Speaking Cybersecurity Customer Experts - Work In Athens, Greece
Mercier Consultancy Group · GB
a month agoImpress employers and recruiters.
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About the Role
Act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.
Responsibilities
- Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
- Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
- Maintain a deep understanding of evolving cybersecurity threats to provide proactive, expert-level communication.
- Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
- Collaborate with international security teams to document incidents and improve internal defensive strategies.
- Ensure all interactions follow strict security compliance and data privacy regulations.
- Educate end-users on safe digital behaviors to prevent common security breaches.
Requirements
- Native or fluent Portuguese (spoken and written) is mandatory for this role.
- Valid EU passport or work permit allowing residency and employment in Greece.
- Proven interest or background in the Cybersecurity industry or technical support sectors.
- Strong analytical mindset with the ability to solve complex technical problems under pressure.
- Excellent communication skills in English to operate effectively within our diverse team.
Skills
- Cybersecurity
- Technical Support
- Customer Support
- Problem Solving
- Communication
Location
- Greece
Work Type
- Full-time
Salary/Compensations
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
Benefits
- Health Insurance
- Comprehensive benefits package
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
About the Company
- Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations.
- Offering exclusive opportunities for impactful jobs in Greece within the high-stakes world of digital security.