Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece at Mercier Consultancy Group | BE, DE | Rezi

Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece at Mercier Consultancy Group

Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece

Mercier Consultancy Group · BE, DE

2 days ago

Portuguese Speaking Search Engine Customer Expert - Work Remote In Greece

Mercier Consultancy Group · BE, DE

3 days ago
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About the Role

We are seeking a Portuguese Speaking Search Engine Customer Expert to join a prestigious customer support services hub in Greece, providing world-class assistance to users globally.

Responsibilities

  • Provide high-quality support to users, ensuring excellence within the customer support services sector.
  • Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction.
  • Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment.
  • Communicate complex information clearly and empathetically to Portuguese-speaking users.
  • Collaborate with international teams to optimize service delivery and operational efficiency.
  • Achieve individual and team-based KPIs consistent with industry standards for top-tier support.
  • Contribute to the continuous improvement of support documentation and internal service processes.

Requirements

  • Native or fluent Portuguese (spoken and written).
  • Valid EU passport (mandatory).
  • Proficiency in English for corporate communication.
  • Strong problem-solving skills and a passion for technology and search engines.
  • Exceptional communication skills, essential for success in customer support services.
  • Willingness to relocate to Greece and embrace a new international career challenge.

Skills

  • Search engine expertise
  • Technical troubleshooting
  • Product knowledge
  • Clear and empathetic communication
  • Collaboration
  • KPI achievement
  • Documentation improvement
  • Service process improvement

Location

  • Greece

Work Type

  • Full-time

Experience Level

  • Entry-level

Salary/Compensations

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year (13th and 14th salary)

Benefits

  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus

About the Company

  • Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe.
  • We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.