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About the Role
Facilitate appropriate project delivery, meet contractual obligations and client expectations, and work closely with stakeholders in the banking sector.
Responsibilities
- Closely monitor project progress, quality, financials, customer satisfaction, risks, and issues, taking proactive actions with project managers and stakeholders.
- Educate and influence project managers, team members, and the client to ensure successful project delivery, providing technical, business, or management advice.
- Suggest and negotiate change requests, contractual changes, resource allocations, and scope changes to establish reasonable project goals and delivery.
- Maintain and expand communication and relationships with client stakeholders.
- Collaborate with the banking practice to promote new project proposals and solutions, facilitating communication between offshore teams and clients.
- Work with the Sales team to explore potential business opportunities within the client organization and promote senior executive relationships.
- Establish and follow up on the account plan to enable banking and other practices to expand business.
- Coordinate and promote common strategies and account plans with other regions, exchanging information and maintaining relationships with practice and sales members.
- Monitor and capture Head Office strategies and plans to assist other regions in obtaining global mandates.
- Continuously report to Delivery Executives and management on account and project status, proposing ideas and plans for delivery and business expansion.
Requirements
- Minimum of 10 years of experience in system development/implementation program leadership within the Banking sector.
- Understanding and experience in various banking business processes, products, operations, organizations, and regulations.
- Excellent interpersonal skills for managing stakeholders and cultivating potential clients in the banking industry.
- Excellent communication skills in both Japanese and English for effective management and coordination.
- Experience in creating constructive solutions by effectively coordinating global SMEs and stakeholders within given constraints.
- Experience working in a global team, particularly in offshore development engagements.
Skills
- Project Delivery
- Stakeholder Management
- Client Relationship Management
- Technical Advice
- Business Knowledge
- Management Advice
- Change Request Negotiation
- Resource Allocation
- Scope Management
- Communication (Japanese and English)
- Global Team Coordination
- Offshore Development Management
- Sales Support
- Account Planning
- Business Development
Experience Level
- 10+ years