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About the Role
As a core member of our Wintel team in the IT Operations group, you will implement and maintain IT infrastructure components while demonstrating expertise in systems administration and automation. This role reports to the Wintel Manager.
Responsibilities
- Contribute to modern IT practices through infrastructure automation, cloud technologies, and efficient system management.
- Implement and maintain Windows-based infrastructure components.
- Manage system configurations and updates using SCCM.
- Develop and maintain PowerShell scripts for automation.
- Support DevOps initiatives through Infrastructure as Code implementation using Terraform and Ansible.
- Monitor system performance and manage capacity planning to ensure optimal resource allocation and utilization.
- Support disaster recovery and high availability implementations.
- Support AWS cloud service implementations.
- Manage system monitoring and alerting systems.
- Design and maintain Grafana dashboards for infrastructure monitoring.
- Configure and maintain monitoring metrics and alerts.
- Lead medium-complexity projects.
- Participate in on-call rotation.
- Create and maintain technical documentation.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related hands-on experience in the IT Infrastructure area, with a focus on Windows server and automation.
- 3-5 years of progressive experience in IT Operations.
- Strong experience with Windows Server administration (2016, 2019, 2022, 2025).
- In-depth knowledge of Active Directory and Group Policy.
- In-depth knowledge of DNS, DHCP, and file services.
- In-depth knowledge of IIS configuration and management.
- In-depth knowledge of Windows Server clustering and high availability.
- In-depth knowledge of Windows Server administrative best practices and security hardening.
- In-depth knowledge of Windows Server backup and recovery.
- Experience with automation tools (Ansible, Terraform).
- Advanced PowerShell scripting capabilities.
- Experience with version control systems (Git).
- Experience with SCCM for system management.
- 1+ years of AWS cloud platform experience.
- Experience with Grafana dashboard creation and maintenance and Prometheus or other time-series databases.
Skills
- Infrastructure automation
- Cloud technologies
- System management
- Windows Server administration
- SCCM
- PowerShell scripting
- DevOps
- Infrastructure as Code
- Terraform
- Ansible
- System performance monitoring
- Capacity planning
- Disaster recovery
- High availability
- AWS cloud services
- Monitoring systems
- Grafana dashboards
- Prometheus
- Active Directory
- Group Policy
- DNS
- DHCP
- IIS
- Windows Server clustering
- Security hardening
- Windows Server backup and recovery
- Git
- Time-series databases
Experience Level
- 3-5 years of progressive experience in IT Operations
- 1+ years of AWS cloud platform experience
Education Level
- Bachelor's degree in Computer Science, Information Technology, or related hands-on experience
Salary/Compensations
- CAD $105,000 - CAD $135,000
Benefits
- Range of benefits
- Training and education support
- Flexible working arrangements
About the Company
- Armed with superior services, smart people, and strong technology, we tackle our customers’ complicated challenges by developing sophisticated solutions driven directly by their demands. The result? Innovation that generates tangible value and makes a real difference for our clients and their companies.
Equal Opportunity
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.