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About the Role
This is a rare opportunity to join a major enterprise-wide transformation program early in its journey and help shape what comes next. Westpac is bringing together leaders from across the enterprise to help shape the future of Fraud & Scams and Financial Crime. You'll join while the program is still taking shape, with a genuine opportunity to influence its direction and help establish the foundations for long-term success. We're looking for an experienced program leader who can bring people together around a shared purpose, navigate complexity and translate strategy into delivery outcomes.
Responsibilities
- Build and lead high-performing, collaborative and engaged teams, developing capability, creating accountability and empowering people to deliver sustainable outcomes.
- Lead multiple workstreams, ensuring delivery remains aligned to program priorities, dependencies and intended outcomes.
- Build strong stakeholder relationships across business, risk, operations, technology and data teams, helping resolve dependencies, risks and delivery challenges.
- Lead delivery planning, roadmap development and implementation planning activities.
- Manage workstream budgets, resource planning and delivery performance.
- Coordinate cross-workstream dependencies, implementation impacts and delivery sequencing.
- Establish effective governance, reporting and stakeholder communication.
- Lead business readiness, adoption and operational transition activities.
- Support benefits delivery aligned to intended customer, risk and business outcomes.
- Move workstreams from discovery and design through to mobilisation, implementation, adoption and benefits realisation, providing the leadership and delivery discipline needed to translate strategy into sustainable outcomes.
Requirements
- Significant experience leading large-scale transformation programs or workstreams within complex organisations, including accountability for substantial investment (typically $20m+), multidisciplinary teams and complex delivery outcomes.
- Demonstrated people leadership experience, including building, coaching and developing high-performing, collaborative teams.
- Experience within financial services or another highly regulated environment, with the ability to influence and align stakeholders across business, risk, operations, data and technology teams.
- Strong program and commercial management capability, spanning governance, budgeting, resource planning, risk management, dependencies and delivery performance.
- Experience leading complex transformation and operating model initiatives across discovery, design, implementation and operational embedment.
- Excellent written communication, negotiation and facilitation skills.
- Experience delivering data, intelligence or AI-enabled transformation initiatives would be highly regarded.
- Curiosity, adaptability and a willingness to immerse yourself in the subject matter, understanding the business drivers and desired outcomes.
Skills
- People leadership
- Navigating complexity
- Managing competing priorities
- Delivering outcomes in a fast-paced environment
- Program management
- Commercial management
- Written communication
- Negotiation
- Facilitation
Location
- Sydney
Work Type
- Full-time
- Hybrid
Experience Level
- Experienced program leader
Benefits
- Special offers on banking products
- Discounts from top brands
- Generous employee-only mortgage rates
- Flexible work arrangements
- Variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities
- Opportunities to give back to the Community by getting involved in volunteering initiatives
About the Company
- Westpac is obsessed with becoming our customers #1 banking partner for life.
- We’re committed to making Westpac the best place to work in the country.
Equal Opportunity
- We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities.
- We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
- If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
- We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.