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About the Role
The City of Sydney is seeking an enthusiastic individual to join its revenue team. This position will work across a diverse portfolio of accounts, charges and transactions, involved in end-to-end receivable processes including invoicing, receipt investigation and allocation, refunds, resolving complex account matters, monitoring outstanding debts and working collaboratively with customers. The Revenue Officer will contribute to the administration of council rates, ensuring accurate transactions and processing, account maintenance and customer service across the rates lifecycle.
Responsibilities
- End-to-end receivable processes, including invoicing, receipt investigation and allocation, refunds, resolving complex account matters, monitoring outstanding debts and working collaboratively with customers.
- Contribute to the administration of council rates, ensuring accurate transactions and processing, account maintenance and customer service across the rates lifecycle.
Requirements
- Demonstrated ability to interpret and apply legal obligations with critical thinking.
- Exceptional systems and analytical skills, with proven ability to reconcile data across multiple sources, identify variances and trends, and drive data integrity.
- Demonstrated ability to work with minimum of supervision and complete high volumes of work within allocated timeframes.
- Sound working knowledge of financial software applications including Excel.
- Experience in the application of local government rating legislation would be highly regarded.
Skills
- Excel
- Critical thinking
- Data reconciliation
- Data integrity
- Customer service
Location
- Sydney
Work Type
- Full Time
- Permanent
Salary/Compensations
- $102,420.00 - 116,205.00 per annum plus superannuation
Benefits
- Rostered day off each month (19-day month)
- Flexible working
- 3 days of care and cultural leave each year
- Collaborative approach to flexible working
- City centre head office with many public transport options
- Leadership and management development program
- Further education program providing reimbursement of course fees, and study and exam leave
- Opportunity to attend external courses and conferences
- Long service and employee recognition awards
- Employee assistance program offering free, confidential counselling
- 26 weeks of paid parental leave for all new parents
- Paid and unpaid adoption and long-term fostering leave
- Paid superannuation for up to 52 weeks of parental leave
- Part-time and job-sharing options available
- Supportive return-to-work environment
About the Company
- Caring for our city, creating a future for all.
- Our people are passionate about their communities and connected to their teams.
- Motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.
- Be part of a purpose-led organisation with care at its core.
- You’ll make a difference by acting in the best interests of our communities and city.
- Be better together with collaborative and inclusive partnerships.
- Embrace possibilities and be open to new ideas and creating bold solutions.
Equal Opportunity
- We welcome candidates from all backgrounds in a workplace as diverse as our communities.
- We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.
- All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, and those from culturally diverse backgrounds are encouraged to join us.
- We’re a disability confident recruiter.