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About the Role
As the Program Manager, Employee Experience, you are the creative producer, event architect, and visual activation engine behind our company culture and employee engagement. You will bridge corporate, retail, and operational teams to foster an informed, connected, and inspired workforce. You will partner cross-functionally with leaders, People Team members, and subject matter experts to gather ideas, refine messaging, and package it into compelling formats. This is a high-visibility, hands-on role ideal for a proactive producer who thrives in a collaborative, evolving environment.
Responsibilities
- Own the end-to-end creative concept, run-of-show logistics, slide deck formatting, speaker prep, and live technical execution for company-wide meetings.
- Conceptualize and produce interactive cultural moments, employee appreciation weeks, and ERG milestones.
- Own the end-to-end layout, visual design, and distribution of the recurring company-wide newsletter.
- Partner with department leads to source updates, refine content for tone and clarity, and package it into engaging digests.
- Design on-brand presentation decks, digital signage, Slack banners, visual toolkits, infographics, and multimedia assets.
- Partner with cross-functional stakeholders to refine, edit, and optimize announcements and talking points.
- Collaborate with Talent Acquisition and Marketing to translate internal wins and culture spotlights into engaging LinkedIn posts and employer profile updates.
- Partner with business leads to govern Slack channels and internal hubs, tracking readership and event engagement metrics.
Requirements
- 4–6+ years of experience in employee experience, internal communications, corporate events, or employer branding.
- Proven track record of creating compelling programming and tailored content for diverse workforces.
- Proven track record managing end-to-end corporate events with senior executives.
- Exceptional writing, editing, and storytelling skills; ability to distill complex initiatives into concise, relatable copy.
- Hands-on proficiency with design tools (Canva, Adobe Creative Suite, Figma, or Google Slides).
- Data-oriented with the ability to use metrics to tell a story and drive change.
- Experience with engagement tools (e.g., CultureAmp, Lattice, or Glint).
- Strong project management skills.
- Strong emotional intelligence and confidence working directly with executive leaders and cross-functional teams.
- Experience supporting diverse workforces (e.g., hybrid, corporate, retail, or remote environments).
- Familiarity with workplace communication tools (e.g., Slack).
- Basic video editing capabilities (e.g., Canva, CapCut) for internal recap reels.
Skills
- Employee Experience
- Internal Communications
- Corporate Events
- Employer Branding
- Content Creation
- Event Logistics
- Slide Deck Design
- Speaker Preparation
- Technical Execution
- Cultural Programming
- Newsletter Design
- Content Refinement
- Graphic Design
- Visual Asset Creation
- Storytelling
- Editing
- Project Management
- Data Analysis
- Metrics Tracking
- Channel Governance
- Video Editing
Location
- Remote
Work Type
- Full-time
Experience Level
- 4-6+ years
Salary/Compensations
- $115,000.00-$125,000.00
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
About the Company
- The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members.
- The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items.
- The company has hundreds of in-house gemologists, horologists, and brand authenticators.
- As a sustainable company, The RealReal gives new life to pieces by thousands of brands across numerous categories.
- The RealReal supports the circular economy.
- The company makes selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping.
- The RealReal handles all of the work for consignors, including authenticating, pricing, photographing, listing, shipping, and customer service.
Equal Opportunity
- The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.
- The company will consider qualified applicants for a position regardless of arrest or conviction records.
- At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.