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About the Role
We are looking for a Staff Salesforce Engineer to join the Product & Technology (P&T) team. This is a high-impact individual contributor role focused on designing for a complex, large-scale Salesforce org, raising engineering standards, solving hard integration and platform problems, and treating Salesforce as a product through code-first development, automated testing, and reliable delivery. You will help build the technical foundation for AI-driven automation, complex system integrations, and platform observability.
Responsibilities
- Lead the configuration and development for Salesforce and integrated tools to support complex logic.
- Stay hands-on with the codebase, developing applications using Apex Classes, Triggers, Lightning Web Components (LWC), VisualForce Pages, and Aura Components.
- Serve as a key driver for our AI roadmap, focusing on implementing Agentforce, Voice Recognition, and Outreach Automation.
- Leverage AI to streamline the "Consignor + Store Buyer" relationship management lifecycle.
- Develop technical diagrams, integration standards, and better ways to manage environments.
- Ensure every solution is built for scale, performance, and reliability.
- Own code from start to finish, building for performance and scale with bulk-safe patterns and robust automated tests.
- Lead design discussions to ensure solutions align with global governance and enterprise standards.
- Provide ongoing technical support for existing custom Apex code and configurations.
- Advise other engineers on the team through code reviews and sharing best practices.
- Work with business stakeholders to provide technical guidance on security and performance, translating requirements into solutions.
Requirements
- 5 or more years in a mid-to-large company with a clear history of shipping complex technical projects in a matrixed environment.
- Deep technical proficiency in Apex Classes, Triggers, Lightning Web Components (LWC), VisualForce Pages, and Aura Components.
- Proven experience or deep knowledge in Agentforce and AI-driven automations.
- Experience with integration tech, SSO, Master Data Management, and Agile methodologies.
- Bachelor’s in Computer Science or a similar field.
- Multiple Salesforce certifications required, specifically Platform Developer II (PDII) and at least one Architect-track certification (e.g., Application Architect or System Architect).
- Project Management certifications (preferred).
- Experience with LeanData, Xactly, Genesys PureCloud, Jira, Zoom, and Sumo integrations (preferred).
- Knowledge of managing multiple Salesforce orgs and/or multiple teams that use Salesforce (preferred).
- Experienced working with complex Salesforce orgs with hundreds or thousands of users (preferred).
Skills
- Apex Classes
- Triggers
- Lightning Web Components (LWC)
- VisualForce Pages
- Aura Components
- Agentforce
- AI-driven automations
- Integration tech
- SSO
- Master Data Management
- Agile methodologies
- Platform Developer II (PDII)
- Application Architect
- System Architect
- LeanData
- Xactly
- Genesys PureCloud
- Jira
- Zoom
- Sumo integrations
Experience Level
- Staff
Education Level
- Bachelor’s in Computer Science or a similar field
Salary/Compensations
- $190,000.00-$210,000.00
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
About the Company
- The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members.
- We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.
- As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy.
- We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping.
- We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
Equal Opportunity
- The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.
- We will consider qualified applicants for a position regardless of arrest or conviction records.
- At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.