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About the Role

State Street Account Services Implementation team is seeking a versatile individual with strong client relationship and business analysis skills to help guide our clients through the implementation of the Account Services products as part of the Alpha Platform. A successful candidate must possess skills in complex business analysis with expertise in functional requirements gathering and operation model design. Communication is key in this role and demonstratable through excellent verbal, written, and presentation skills. A proven track record of the ability to gather and interpret client requirements, liaise between business/implementation and technology teams specializing in Front Office, Middle Office & IBOR. Strong collaboration skills are a must.

Responsibilities

Explain to the client the State Street standard operation model for Account Services.
Provide detailed business analysis and advice to clients (internal and external) on current and future state Alpha F2B operating models.
Liaise with stakeholders to establish and document implementation requirements specific to in scope services, and develop “use cases” to document requirements.
Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration and demonstrations specializing in Account Configuration and Maintenance.
Support testing activities and immediate post-production transition with the support of test plan development and test scripts.
Assist individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance.
Play a lead client facing role in requirement gathering, development, definition and controlling of technical standards and methodologies.
Independently compile, analyze and interpret information related to complex business processing.
Document project requirements using clear, concise language, consistent with the appropriate methodologies.
Collaborate with other team members to share best practices, raise issues, and develop consistent global processes.
Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
Run meetings/workshops to explain and walk through business requirements.

Requirements

Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication.
Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements.
Experience leading Client workshops for requirements gathering.
Ability to understand complex topics and explain them in a simple way.
Excellent oral and written communication skills for diverse audiences with excellent facilitation.

Skills

Client relationship management
Business analysis
Functional requirements gathering
Operation model design
Verbal communication
Written communication
Presentation skills
Client requirements interpretation
Liaising between business/implementation and technology teams
Front Office specialization
Middle Office specialization
IBOR specialization
Collaboration
Business process flow diagram development
Process comparison
Entity-relationship diagram analysis
Logical data model analysis
Facilitation

Location

Remote

Work Type

Full-time

Experience Level

8+ years’ experience business process or data analysis, Operating Model Design, or participation in transformation projects

Education Level

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.