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About the Role
As a Release Train Engineer, you will enable an Agile Release Train (ART) to deliver valuable business outcomes by optimizing how teams plan, coordinate, and execute using Lean, Product, and Agile techniques. You will serve as the ART’s chief Scrum Master and an outcome-focused servant leader, facilitating ART-level events, aligning teams around objectives and dependencies, removing barriers, and helping teams continuously improve their value delivery.
Responsibilities
- Lead ART execution by facilitating and aligning ART-level events and driving Scrum of Scrums to surface roadblocks, coordinate follow-up, and keep teams focused on delivery.
- Drive outcomes and transparency by championing OKR syndication, tracking attainment, dependencies, and delivery progress, and using Agile metrics for course correction.
- Coach the Agile journey by assessing Agile maturity and coaching Scrum Masters and teams in Lean-Agile principles, practices, and mindsets.
- Align ways of working by establishing consistent Agile practices across teams within the ART and creating conditions for effective collaboration across product and platform boundaries.
- Manage dependencies, risks, and change by helping teams identify and resolve cross-team dependencies and facilitating Change Control and Risk Management processes.
- Partner across the ART by communicating effectively with Product Managers, Product Owners, Scrum Masters, and stakeholders to create shared understanding of priorities, status, risks, and decisions.
- Strengthen delivery practices by championing modern software development and quality practices, including build and deployment automation, unit-test coverage, test-environment management, and shift-left practices.
- Use digital tools to create clarity by role-modeling effective use of digital delivery tools as a single source of truth and a prompt for conversations about progress, impediments, and outcomes.
- Build communities of practice by fostering communities among Scrum Masters and with other RTEs to share practices, elevate capabilities, and improve delivery across the organization.
Requirements
- Deep experience in software delivery, ART management, and stakeholder management, with the ability to coordinate work across multiple teams and complex dependencies.
- Strong knowledge of Lean-Agile principles and systems thinking, with a deep understanding of how Agile can be scaled across teams; familiarity with scaling frameworks is helpful.
- Experience working with Agile teams and coaching teams and Scrum Masters to improve Agile practices, mindsets, and maturity.
- Strong facilitation, listening, and communication skills, including the ability to present to teams and management and communicate effectively across ARTs and teams.
- Fluency with Agile metrics, including what to measure, how to interpret results, and how to use insights to improve delivery and course correct.
- Experience tracking OKRs, dependencies, risks, and delivery progress and creating transparency for stakeholders.
- A track record of coaching and mentoring teams and Scrum Masters while fostering communities of practice and stronger engineering and quality practices.
- A Lean-Agile, servant-leader mindset grounded in empowerment, collaboration, transparency, and continuous improvement.
- Confidence and constructive assertiveness to surface issues, challenge when needed, and advocate for what is best for the team and the ART.
- The ability to build trust and rapport and create an effective working environment across teams and stakeholders.
- Hands-on experience in corporate services such as HR, Finance, Procurement, or Supply Chain is preferred.
Skills
- Lean-Agile principles
- Systems thinking
- Agile scaling
- Agile metrics
- OKR tracking
- Dependency management
- Risk management
- Change management
- Modern software development practices
- Quality practices
- Build and deployment automation
- Unit-test coverage
- Test-environment management
- Shift-left practices
- Digital delivery tools
- Facilitation
- Listening
- Communication
- Coaching
- Mentoring
- Community building
Location
- Hybrid
Work Type
- Hybrid - 3 days per week
- Full-time
Experience Level
- LEVELPF4
Salary/Compensations
- $100,000-$143,000
Benefits
- Leave programs
- Adoption assistance
- Student loan repayment programs
About the Company
- At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
- Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
- Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
- As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
- Your ideas drive what’s next, and your growth powers it.
Equal Opportunity
- At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
- Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
- We're proud that due to our mutuality, we operate in the best interests of our policy owners.