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About the Role
Envoy Air is hiring immediately for Customer Service Agents at BUF. This entry-level position offers paid on-the-job training and development programs, with no prior experience required. You will be responsible for greeting passengers, providing a seamless check-in and ticketing experience, and utilizing reservation/ticketing software.
Responsibilities
- Greet passengers and provide a seamless check-in and ticketing experience.
- Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
- Interact with customers in a courteous, efficient, and friendly manner.
- Lift customers' bags onto the belt.
Requirements
- Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
- 18 years or older.
- High school diploma, GED, or international equivalent.
- Ability to pass a pre-employment drug screen and background check.
- Authorized to work in U.S. without sponsorship.
Location
- BUF
Work Type
- Full-time
- Irregular and/or extended hours
- Weekends
- Holidays
Experience Level
- Entry level
- No experience required
Education Level
- High school diploma
- GED
- International equivalent
Salary/Compensations
- $16.33 / HR
Benefits
- Travel for free with your family and friends on flights across the American Airlines global network.
- Comprehensive benefits package including health, dental, prescription and vision coverage.
- 401(k) program with company match after one year of employment.
- Paid on the job training and development programs.
- Flexibility through the ability to trade shifts.
- Available overtime.
- Major discounts on hotels, cars, cruises and more.
About the Company
- Envoy Air, an American Airlines Group Company, is a stable, fun, secure, and fast-growing team committed to providing outstanding customer service.
- Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Equal Opportunity
- Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.