Blood Collection Staff - Customer Service at American Red Cross | Liverpool, NY, US | Rezi

Blood Collection Staff - Customer Service at American Red Cross

Blood Collection Staff - Customer Service

American Red Cross · Liverpool, NY, US

1 months ago

Blood Collection Staff - Customer Service

American Red Cross · Liverpool, NY, US

a month ago
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About the Role

Join the American Red Cross, the world's largest humanitarian network, and be part of a mission that touches millions of lives. This role offers paid training, so no prior medical experience is required. You will utilize healthcare and customer service skills to assist with the blood collection process, from transporting and setting up equipment to collecting lifesaving blood donations.

Responsibilities

  • Connect with donors, listen to their stories, and explain the impact of their donation.
  • Collaborate with teammates to create a welcoming environment for donors.
  • Ensure collected blood meets goals and regulatory requirements for safe transfusion.
  • Drive Red Cross vehicles and set up/tear down equipment at donation sites.
  • Assist with every step of the blood collection process.
  • Follow all safety procedures during blood collection.

Requirements

  • High school diploma or equivalent.
  • Customer service experience and effective verbal communication skills.
  • A current, valid driver's license with a good driving record.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs.
  • Good manual dexterity.
  • Ability to sit or stand for long periods.
  • Adaptability to long, irregular hours and frequent schedule changes.
  • Minimum height of 60 inches may be required to safely operate Red Cross vehicles.
  • Basic computer skills, proficient with Microsoft Office applications.
  • All staff work as a team to set up and tear down equipment for mobile blood drives.

Skills

  • Healthcare skills
  • Customer service skills
  • Verbal communication skills
  • Basic computer skills
  • Microsoft Office applications

Location

  • Liverpool, New York

Work Type

  • Full-time
  • Variable hours

Experience Level

  • Entry Level (Paid Training Provided)

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • Starting rate $20.03/hr

Benefits

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year
  • 11 paid holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Short & Long Term Disability and Insurance
  • Service Awards and recognition

About the Company

  • The American Red Cross is the world's largest humanitarian network.
  • We are a mission-based organization.
  • The American Red Cross is an EONS partner.

Equal Opportunity

  • The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.