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About the Role
As a Counter Manager, you will work at one of our retail locations and create unforgettable shopping experiences for our customers through your professional consultation and exceptional service. You will be responsible for people management and staff scheduling, ensuring efficient operations and smooth teamwork within your team. In addition, you will be accountable for achieving business KPIs and supporting the development and growth of your team members through coaching and talent development initiatives.
Responsibilities
- People management and staff scheduling
- Ensuring efficient operations and smooth teamwork
- Achieving business KPIs
- Supporting the development and growth of team members through coaching and talent development initiatives
Requirements
- Initial experience in retail sales
- Passion for inspiring customers with knowledge
- Enthusiasm for the fragrance industry and eagerness to expand expertise
- Hands-on experience in customer consultation and service
- Passion to deliver an authentic, personalized, and memorable customer experience
- Solution-oriented and a strong team player
- Solid understanding of commercial and business-focused thinking
Skills
- Customer consultation
- Customer service
- People management
- Staff scheduling
- Teamwork
- Coaching
- Talent development
- Business acumen
Location
- Berlin
Work Type
- Full-Time
- Fixed-term contract
Salary/Compensations
- Attractive salary
Benefits
- Great benefits
- Regular training
- Career opportunities
- Room for ambition and creative ideas
- Possibility to be present at Le Labo events
About the Company
- Le Labo is a brand with a passion for fragrance, art, design and craftsmanship.