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About the Role
We are seeking a hands-on Field Manager to oversee retail program execution within a designated region. This role involves leading Team Leads, ensuring consistent field operations, and driving performance against targets and KPIs. You will collaborate with the Account team to coach, execute, and maintain operational consistency, enabling field teams to achieve program expectations.
Responsibilities
- Lead and support Team Leads in managing their Sales Experts.
- Conduct regular check-ins, team calls, and 1:1s with Team Leads.
- Reinforce accountability for Team Leads in managing and coaching their teams.
- Foster a positive, high-performance team culture.
- Support the delivery of regional sales targets and KPIs through strong field execution.
- Monitor performance metrics and identify gaps, implementing corrective actions with Team Leads.
- Reinforce consistent tracking and completion of daily reports and performance data.
- Provide ongoing in-field coaching through ride-alongs and field visits.
- Support onboarding and training of Team Leads and Sales Experts.
- Reinforce best practices in selling, customer engagement, and execution.
- Ensure field teams consistently execute call plans, visit schedules, and operational standards.
- Support scheduling, route planning, and territory coverage for optimal execution.
- Assist in managing field logistics, including tools, materials, and inventory.
- Monitor compliance with company policies, procedures, and client expectations.
- Support resolution of field-level issues, including retailer concerns and operational challenges.
- Escalate complex or high-impact issues to the Senior Field Manager.
- Support Team Leads in strengthening relationships with retail partners.
- Maintain accurate and timely reporting of field activity, performance metrics, and program updates.
- Share insights and feedback from the field with leadership.
- Ensure clear and consistent communication across Team Leads, field teams, and management.
Requirements
- 2–4 years of experience in retail, field operations, or team leadership.
- Experience leading or supporting field-based teams.
- Strong understanding of sales execution and KPI-driven environments.
- Proven ability to coach and develop team members.
- Strong communication and organizational skills.
- Ability to operate in a fast-paced, field-based environment.
- Proficiency in Microsoft Office.
- Access to a reliable vehicle.
- Willingness to travel within assigned region.
- Criminal background check required.
Skills
- Sales Execution
- Team Leadership
- Coaching
- Performance Management
- Communication
- Organization
- Microsoft Office
Location
- Regional / Field-Based
Work Type
- Full-Time
Experience Level
- 2-4 years
Benefits
- Competitive compensation package
- Opportunity to grow within a structured field leadership model
- Hands-on experience in leading retail and field execution
- Ongoing coaching and development opportunities
About the Company
- Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, headquartered in Toronto.
- We foster authentic and enduring human connections.
- A three-time winner of Canada's Top 100 Best Workplaces® and one of Canada's fastest-growing companies.
- Our core value is 'Goodness', which permeates everything we do.
- We are committed to Enduring Success, market leadership in quality and innovation, and a fun culture.
- We are passionate about Delivering on Promises to clients and our people, using an innovative approach to provide exceptional value and flexibility.
- Our Core Values include integrity, respect, empowerment, and fun, fostering a responsible and flexible work environment.
- We prioritize Sustainability by working with sustainable suppliers and offsetting environmental impact.
- We are dedicated to Diversity and Inclusion, valuing diverse perspectives and building a team that celebrates individual backgrounds, experiences, and talents.
Equal Opportunity
- We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.