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About the Role
Pawfect Shine is seeking a friendly, organized, and dependable Entry Level Customer Service Assistant to join our team in New York. This position is ideal for someone who enjoys helping pet owners, providing excellent customer service, and supporting the day-to-day operations of a professional pet grooming business.
Responsibilities
- Welcome customers and their pets in a friendly and professional manner
- Schedule, confirm, and update customer appointments
- Check pets in and out for grooming services
- Collect and process customer payments
- Maintain accurate customer and appointment information
- Keep the reception and customer areas organized and welcoming
- Assist with general customer service and daily salon operations as needed
Requirements
- Comfortable working around dogs and other pets
Skills
- Excellent interpersonal and verbal communication skills
- Strong organizational skills and attention to detail
Location
- New York
Work Type
- Full-time
- On-site
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $18–$27 per hour
Benefits
- Paid training
- Supportive team environment
- Opportunities for professional growth
- Employee discounts on eligible services
About the Company
- Pawfect Shine is a professional pet grooming business.