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About the Role
As a Sales Associate at an upscale sauna studio in NYC, you will be the expert on all studio services, amenities, and programs. Your primary responsibility is to build lasting relationships with prospective and current members, ensuring they maximize their studio experience.
Responsibilities
- Greet and engage with all guests in studio and connect on a personal level.
- Administer studio tours and educate on the benefits of sauna/contrast therapy.
- Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of monthly memberships.
- Sell memberships, packages, and retail products to reach monthly sales goals.
- Proactively reach out to prospective and past guests via phone, text, and email.
- Attend community outreach events to promote the studio and sign up new leads.
- Manage bookings, check-ins/outs, membership changes, product inventory, and inbound communications.
- Complete assigned cleaning duties.
Requirements
- A minimum of 3 years of experience in customer-facing roles.
- An innate interest in health, wellness, and fitness.
- A high degree of confidence and enthusiasm.
- A genuine desire to provide exceptional service.
- A competitive and goal-oriented nature, driven to achieve and exceed sales goals.
- Excellent interpersonal, communication, and customer service skills.
- A consistently positive, team player attitude.
- Availability to work 32+ hours per week.
- Mindbody Software experience is a plus.
Location
- NYC
- Flatiron studio (50 West 23rd St., New York, NY - Manhattan)
- Williamsburg studio (191 N 8th Street, Brooklyn, NY)
Work Type
- Full-time
Experience Level
- 3+ years of experience in customer-facing roles
Salary/Compensations
- $20 per hour, paid every 2 weeks, plus applicable commissions on sales.
Benefits
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
- Unlimited use of Infrared Saunas / Red Light Therapy for yourself and once per month for a friend
- Free workouts and discounted services at neighboring businesses
- Regular pay raises and growth opportunities to management roles
About the Company
- Perspire is a chain of 100+ independently owned wellness studios offering Infrared Sauna, Red Light Therapy and proprietary Snø Showers.
- The team manages two NYC locations: Williamsburg and Flatiron.
- Success is credited to dedicated team members who share a passion for infrared sauna therapy.
- Strives to provide services and an environment for personal and professional development.
- The culture is designed to make people feel seen and heard, starting with team members.