Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Manager, Site Reliability Engineering role.
Rezi rewrites your resume against Invoca's job description. Free.
Tailor your resume to this Senior Manager, Site Reliability Engineering role.
Rezi rewrites your resume against Invoca's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Manager, Site Reliability Engineering posting at Invoca — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Manager, Site Reliability Engineering posting at Invoca — free, in seconds.
About the Role
Invoca is building an agentic development environment where software is designed, written, tested, deployed, and operated with AI as a first-class collaborator. This role involves shaping the future of infrastructure, leveraging partners and managed services, building self-service paths, and retiring unnecessary systems. It is not a caretaking role, but one that requires bringing an outside perspective to lead a capable team.
Responsibilities
- Decide what infrastructure systems we run in-house and what we don't, keeping systems only when they differentiate us.
- Manage the transition from self-hosted to managed Kubernetes, ensuring operational expertise is retained.
- Reduce the team's operational load to focus capacity on building rather than maintenance.
- Own the technical direction for the platform, collaborating with Developer Enablement, Infosec, and architecture.
- Lead a team of 8 SREs, setting clear expectations, providing feedback, and investing in team growth.
- Own and execute the rolling 3-month delivery plan, translating strategy into priorities and ensuring accountability for shipping work.
- Represent SRE in infrastructure decision-making and architecture/planning conversations.
- Drive a pipeline of work where infrastructure tasks become callable APIs with policy decisions, invoked by agents or people.
- Extend policy and scanning controls to ensure agent-driven infrastructure changes are safe by default.
- Define clear boundaries and contracts between infrastructure and product teams.
- Ensure the path with policy and audit is the fastest option for agents or people.
- Use AI and agentic workflows in infrastructure development and operations, including agent-assisted development and automated incident response.
- Establish safe, observable, and auditable methods for integrating AI into infrastructure, and encourage adoption.
- Build shared practices and tooling for infrastructure that all teams can adopt.
- Treat infrastructure as a product with internal users, defining and measuring adoption goals.
- Translate technical decisions into business outcomes like velocity, cost, risk, customer trust, and revenue impact.
- Partner with leadership to prioritize work based on measurable business and customer impact.
Requirements
- 5+ years hands-on experience in an SRE, DevOps, systems, or infrastructure engineering role.
- 3+ years directly managing teams in SRE, DevOps, systems, or infrastructure engineering.
- Deep knowledge across cloud infrastructure (AWS/GCP), Kubernetes, Infrastructure as Code (Terraform), policy-as-code, GitOps, continuous delivery (ArgoCD, Atlantis), observability (Prometheus, Grafana, ELK), Linux (Chef), and MySQL.
- Strong opinions on infrastructure design and automation, coupled with an open mind.
- Significant experience as a hiring manager.
- Ability to work effectively with highly skilled external specialists.
- A clear point of view on the application of AI in infrastructure work.
- Effectiveness in a remote-first, asynchronous culture.
- Ability to communicate complex technical progress to non-engineering audiences.
Skills
- AWS/GCP
- Kubernetes
- Terraform
- Policy-as-code
- ArgoCD
- Atlantis
- Prometheus
- Grafana
- ELK
- Chef
- MySQL
- Linux
- AI in infrastructure
- Agentic workflows
- Incident detection and triage
- Self-healing deployments
- Drift and policy detection
- Communication
- Leadership
- Team management
- Technical direction
- Infrastructure strategy
- Problem-solving
Location
- Remote-first
- United States: Greater Los Angeles Area
- United States: Santa Barbara
- United States: San Diego
- United States: SF Bay Area
- United States: Denver Metro
- United States: Austin Metro
- United States: Chicago Metro
- United States: Greater NYC Area
- United States: Seattle Metro
Work Type
- Remote-first
Experience Level
- Manager
- Senior Manager
Salary/Compensations
- $190,000–$250,000
Benefits
- Day-One Health Benefits – Medical, dental, and vision coverage
- Mental Wellbeing support and Employee Assistance Program (EAP)
- Wellness Subsidy for gym memberships and fitness classes
- Flexible Time Off
- 20 Paid Holidays
- Paid Family Leave (up to 12 weeks)
- Paid Medical Leave (up to 12 weeks)
- Access to enterprise-grade AI tools
- Professional Development reimbursement (up to $1,000 annually)
- 401(k) with company match up to 4%
- Recognition Programs
- InVacation (Sabbatical) after seven years of service
About the Company
- Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth.
- Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture.