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About the Role
The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors. This role involves marketing, leasing, and maintaining positive resident relations.
Responsibilities
- Perform all sales and leasing activities, including greeting and qualifying prospects and touring the property and amenities.
- Ensure the property and show units meet the Company’s standards for marketing/leasing tours.
- Communicate upkeep needs with the Property Manager and Maintenance Team.
- Record all telephone and in-person traffic according to Company policy.
- Ensure application, lease, renewal, and move-out processes are completed according to Company policy.
- Use on-site property software to track apartment availability.
- Be knowledgeable of market trends and competitor conditions impacting property occupancy.
- Prepare market surveys.
- Design marketing plans and activities to drive traffic to the property.
- Complete outreach marketing and record all marketing efforts.
- Distribute newsletters, flyers, and resident notices.
Requirements
- 1 year experience in apartment leasing and/or sales.
- Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
- Ability to read, write, and communicate effectively to comprehend and complete documents and lease agreements, and communicate effectively with residents.
- Demonstrated ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
- Mathematical skills at a high school level to calculate prorated rents, deposits, etc.
- Proficiency in using property management software(s) like ResMan, as well as Microsoft Office.
- Basic knowledge of Fair Housing Laws.
Skills
- Sales
- Leasing
- Marketing
- Resident Relations
- Property Management Software (ResMan)
- Microsoft Office
- Internet Marketing (Craig’s List, Google, etc.)
- Communication
- Customer Service
- Sales Skills
- Mathematical Skills
- Fair Housing Laws
Location
- Seabrook Square - Austin, TX
Work Type
- Full-time
Experience Level
- Entry
- 1 year experience
Education Level
- High school diploma or equivalent
About the Company
- National multi-family management company.