Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Systems Administrator II role.
Rezi rewrites your resume against University of Texas at Austin's job description. Free.
Tailor your resume to this Systems Administrator II role.
Rezi rewrites your resume against University of Texas at Austin's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Systems Administrator II posting at University of Texas at Austin — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Systems Administrator II posting at University of Texas at Austin — free, in seconds.
About the Role
Provides essential systems administration, endpoint management, and advanced technical support for Texas Athletics Information Technology, with emphasis on secure, reliable, and efficient desktop, server, and platform operations.
Responsibilities
- Administer endpoint management platforms, including JAMF and Microsoft Endpoint Configuration Manager, to manage configurations, image machines, deploy software, apply patches, and maintain endpoint compliance.
- Proactively monitor Splunk dashboards, respond promptly to Information Security Office notices, and support security vulnerability remediation.
- Administer on-premises and remote servers, SaaS platforms, enterprise technology platforms, and related systems.
- Provide in-person and remote tier 2 and tier 3 support for Athletics staff, systems, applications, and endpoint issues.
- Support the Athletics Department at major home contests, including Football home games.
- Develop and maintain scripts, deployment workflows, system documentation, and operational procedures.
- Serve as a senior technical resource for full-time helpdesk staff and student workers.
- Consistently exemplify the core values and quality service standards of Texas Athletics.
- Act ethically and proactively seek guidance when unsure of laws, rules, or policies.
- Participate in assigned education and training programs.
- Comply with all applicable laws, policies, rules, and regulations.
- Report knowledge of or reasonable cause to believe violations of laws, policies, rules, or regulations.
- Fully cooperate with any investigation.
- Report incidents of prohibited conduct as required by applicable law or University policy.
- Other duties as assigned.
Requirements
- High School diploma or GED.
- Two or more years of professional experience providing systems administration, endpoint management, or enterprise technology support.
- Experience supporting Windows and/or macOS environments, enterprise software applications, and endpoint management tools.
- Working knowledge of JAMF, Microsoft Endpoint Configuration Manager, imaging, software deployment, patching, scripting, and basic networking concepts.
- Ability to provide effective tier 2 and tier 3 technical support, troubleshoot complex issues, meet deadlines, and work independently and as part of a team.
- Excellent customer service, communication, and interpersonal skills.
- Relevant education and experience may be substituted as appropriate.
- Class "C" operator's driver's license.
- Provide a current three-year driving record from the current state of residence.
- Obtain a Texas driver's license within 30 days of becoming a Texas resident (if not currently a Texas resident).
Skills
- JAMF
- Microsoft Endpoint Configuration Manager
- Endpoint management
- Systems administration
- Technical support
- Splunk
- Information security
- Vulnerability remediation
- Server administration
- SaaS platforms
- Troubleshooting
- Scripting
- PowerShell
- Batch scripting
- Group policies
Location
- AUSTIN, TX
Work Type
- On-site
- Full-time
Experience Level
- Two or more years of professional experience
- Four or more years of professional experience (preferred)
Education Level
- High School diploma or GED
- Bachelor's degree (preferred)
- Relevant industry certifications (preferred)
Salary/Compensations
- OPEN
Benefits
- Teacher Retirement System of Texas (TRS) eligibility (subject to position requirements)
About the Company
- Texas Athletics Information Technology provides essential systems administration, endpoint management, and advanced technical support.
- The University of Texas at Austin is an equal opportunity/affirmative action employer.
- The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Equal Opportunity
- The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.