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About the Role
The Transportation Analyst is responsible for managing Transportation Management business processes, including procurement, freight bill audit and payment, and shipment planning and execution, to ensure Ryder's solutions meet customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and the capability to represent Ryder in customer meetings.
Responsibilities
- Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
- Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
- Interact with clients in resolving problems and coordinating implementations.
- Cohesively work with internal SME(s) to resolve problems and/or support implementations.
- Process and distribute weekly and monthly customer metrics and develop customer performance reports.
- Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
- Initiates continuous process improvement activities and monitors results.
- Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
- Coordinate the activities of TM procurement to achieve best cost/service solution network.
- Responsible for preparation in support of client quarterly and monthly account reviews.
- Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.
- Performs other duties as assigned.
Requirements
- College degree/Technical Certification in Business, Logistics, Transportation. A combination of other education and experiences will be considered.
- 2 years or more in industry related experience required.
- 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
- Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters.
Skills
- Strong verbal and written communication skills
- Bilingual, French and English (for Quebec Locations only)
- Strong planning and organizational skills
- Possesses a high degree of initiative
- Demonstrates analytical skills
- Demonstrates problem solving skills
- Excellent interpretation of complex statistical data
- Demonstrates customer service skills
- Develops and delivers effective presentations
- Excellent interpersonal skills
- Detail oriented and customer focus
Location
- London, ON (N6N 1E4)
Work Type
- Full time
- Permanent
- Onsite
Experience Level
- 2 years or more in industry related experience
- 2 years or more in experience in custom and flow of freight as well as Transportation Management
Education Level
- College degree/Technical Certification in Business, Logistics, Transportation
- Bachelor's Degree in Business, Logistics, Transportation
Salary/Compensations
- $50,000 - $52,000
Benefits
- 10 days of Paid Time Off upon hire
- Excellent benefits package after 30 days (Medical, Dental & Vision)
- Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Employee discount of 15% on Ryder stock
About the Company
- For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business.
- Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
- At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
- We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada!
- Employee satisfaction is part of our culture.
- At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard.
- Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
- Your Voice. Your Success. The Future We Build Together.
Equal Opportunity
- We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
- In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.
- As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.