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About the Role
TSIB is seeking an experienced Claims Manager to support complex construction-related claims for Turner Construction and other key clients. This front-line, hands-on role manages a diverse portfolio of construction general liability, construction defect, builders’ risk, and property damage claims, emphasizing labor law, litigation management, claim strategy, and stakeholder partnership. The role requires sound technical judgment, the ability to influence outcomes, and credibility as a trusted subject-matter expert.
Responsibilities
- Manage a portfolio of complex construction-related claims, including construction general liability and bodily injury, builders’ risk and property damage, and multi-jurisdictional and layered insurance programs (OCIP/CCIP).
- Direct and oversee litigation strategy from inception through resolution, including early case assessment, defense counsel selection, discovery coordination, expert strategy, motion practice, mediation, and trial preparation.
- Evaluate liability, damages, coverage, and contractual risk transfer to develop defensible, outcome-driven resolution strategies.
- Oversee high-severity and catastrophic claims through litigation, mediation, arbitration, or settlement.
- Serve as a primary claims liaison between Turner Construction, Owner developers, insurers, TPAs, defense counsel, and brokers.
- Advocate with carriers on reserving, coverage positions, settlement authority, and litigation posture.
- Partner with the Regional Director of Claims on defense and coverage counsel selection, performance oversight, and escalation strategy.
- Participate in mediations, trials, and high-level claim strategy discussions as needed.
- Act as a claims subject-matter expert to Turner project teams, project leadership, and Safety professionals.
- Support incident response, investigation strategy, and evidence preservation in coordination with field teams.
- Provide practical, litigation-informed guidance to help reduce exposure and improve claim defensibility on active projects.
- Participate in project, Safety, and operations meetings as a claims and litigation resource.
- Analyze claim trends, reserve adequacy, and loss drivers across the Midwest- Western Region portfolio.
- Prepare and present claim summaries, litigation assessments, and loss analyses to TSIB and client leadership.
- Identify opportunities for early resolution, cost containment, and continuous improvement.
- Serve as a technical resource and mentor to Claims Analysts and Claims Coordinators.
- Collaborate across TSIB Claims, Risk, Safety, Legal, and Operations teams.
- Contribute to the development and refinement of TSIB’s claims and litigation management best practices.
Requirements
- Years of construction claims experience, gained at a carrier, broker, TPA, owner, or large contractor.
- Demonstrated experience managing litigated, high-severity construction claims.
- Strong background in litigation oversight, defense counsel management, and claim strategy development.
- Working knowledge of builders’ risk, construction defect, contractual risk transfer, and multi-layer insurance programs.
- Proven negotiation, analytical, and coverage evaluation skills.
- Ability to advise and partner with project executives, Safety leaders, and senior client stakeholders.
- Highly organized, analytical, and capable of managing multiple complex matters simultaneously.
- Employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear.
- Employee frequently views a computer monitor and frequently uses a computer keyboard.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
- Employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances.
- Employee may occasionally perform work on-site at construction work sites, office locations, and/or off-site venues.
- Employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Employee regularly works in an office and/or remote setting.
- Employee is required to work in compliance with company safety policies, procedures, and applicable laws.
Skills
- Labor law
- Litigation management
- Claim strategy
- Stakeholder partnership
- Technical judgment
- Negotiation
- Analytical skills
- Coverage evaluation
- Builders’ risk
- Construction defect
- Contractual risk transfer
- Multi-layer insurance programs
Location
- Austin, TX 78731 USA
Work Type
- Regular
- Office
- Remote
- On-site at construction work sites
Experience Level
- Experienced
Education Level
- Juris Doctor or prior legal experience welcomed but not required
- Workers Compensation claim experience welcomed but not required
Salary/Compensations
- Salaried Exempt
About the Company
- TSIB is part of the Risk Services division.
- Turner Construction is the largest commercial contractor in the United States.
Equal Opportunity
- Turner is an Equal Opportunity Employer —minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
- VEVRAA Federal Contractor