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About the Role
The Clinic Manager will oversee daily clinic operations, accounting functions, physician relations, and team management. They will implement company-wide programs, ensure timely reporting of clinic data, and lead their team in delivering patient care excellence and physician support, aligning with the mission of treating each patient with dignity, care, respect, and enthusiasm.
Responsibilities
- Oversee daily clinic operations, accounting functions, physician relations, and team management.
- Implement company-wide programs and ensure timely reporting of clinic data.
- Ensure the team delivers patient care excellence and physician support.
- Manage frontline clinic operations for effectiveness and efficiency.
- Provide leadership, direction, coaching, and reporting on operational aspects.
- Prepare employee schedules to meet demand and optimize equipment utilization.
- Support staff professional development and encourage cross-training.
- Track billings, ensure collection of billing errors, and payment of private invoices.
- Monitor and coordinate repairs for equipment and facilities.
- Order supplies and monitor usage.
- Coordinate with Human Resources for recruitment, motivation, promotion, transfer, or termination of staff.
- Continuously manage and improve clinic work processes.
- Resolve problems including reporting errors, client issues, non-compliance, and WSIB accidents.
- Implement procedural, administrative, and organizational changes as per corporate objectives.
- Ensure site inspection readiness and compliance with regulatory and accreditation requirements.
- Prepare monthly operational reports and budget variance reports.
- Attend to tasks assigned by the Regional Leader.
Requirements
- 5+ years of management experience in the healthcare or pharmaceutical industry.
- Willingness to travel to various clinics.
- Ability to rapidly learn and adapt to changing environments and clients.
- Self-starter who thrives in entrepreneurial environments.
- Excellent presentation and relationship-building skills.
- Ability to engage, inspire, and build credibility.
- Excellent interpersonal and communication skills.
- Ability to operate with a high degree of integrity and sincerity.
- Demonstrated leadership, reliability, and flexibility.
- Knowledge of and demonstrated ability in corporate core competencies.
- Ability to positively influence and lead staff members and physicians.
- Demonstrated effective decision-making and problem-solving skills.
- Cheerful, positive attitude.
- Ability to work effectively with others.
- Ability to work independently.
- Ability to treat everyone with respect, dignity, and kindness.
Skills
- Management
- Healthcare operations
- Accounting
- Physician relations
- Team management
- Program implementation
- Data reporting
- Patient care
- Coaching
- Scheduling
- Equipment utilization
- Professional development
- Cross-training
- Billing
- Problem resolution
- Process improvement
- Regulatory compliance
- Budget management
- Presentation skills
- Relationship-building
- Interpersonal skills
- Communication skills
- Integrity
- Leadership
- Reliability
- Flexibility
- Decision-making
- Problem-solving
Location
- Ontario
Work Type
- Full-time
Experience Level
- 5+ years management experience
Benefits
- Competitive wages
- Medical and dental benefits
- Training & development assistance
- Various corporate discounts
- Unique benefits
- Referral bonuses
- Group medical benefits
- External wellness platforms
- Paid time off
- Exclusive perks through Perkopolis
About the Company
- WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario.
- Operates 60+ accredited locations offering OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services.
- Committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.
- A top employer of choice, dedicated to attracting, developing, and retaining the best healthcare professionals.
- Recognized as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies, and the Consumer Choice Award.
- Offers compassionate & connected healthcare with over 1,000 healthcare professionals across Canada.
- Supports employee wellness and work-life balance.
- Provides competitive and comprehensive compensation.
- Offers opportunities for growth within a leading organization with rapid expansion.
- Fosters a collaborative and supportive culture with strong leadership, mentorship, and career growth pathways.
Equal Opportunity
- WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.