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About the Role
The Risk Program Management & Operations team within USCS drives strategic initiatives to strengthen the organization's risk and control environment and enable sustainable risk reduction. This role supports the execution of high-impact risk management and transformation initiatives, offering a unique opportunity to understand the business, influence decisions, and gain broad exposure while driving meaningful change.
Responsibilities
- Support the execution of high-impact risk management and transformation initiatives, including risk remediation programs, Risk and Control Self-Assessments and other strategic change efforts.
- Partner with business, technology, governance, and Control Management stakeholders to identify, assess, and mitigate operational risks while driving alignment across complex, cross-functional initiatives.
- Drive program management activities, including governance routines, milestone and status tracking, dependency coordination, and executive reporting to support successful delivery of strategic initiatives.
- Analyze emerging risk themes, risk assessment results and control effectiveness insights to identify vulnerabilities and recommend opportunities for risk reduction.
- Develop actionable insights and presentations that inform decision-making and strengthen risk management practices.
- Leverage AI-enabled tools and emerging technologies to enhance analysis, accelerate execution, improve decision-making, and increase the effectiveness of risk management and transformation initiatives.
Requirements
- 3+ years of experience in risk management, project/program management, audit, governance, consulting, compliance, or a related field.
- Understanding of operational risk management concepts, risk assessment methodologies, and/or control management frameworks.
- Excellent program management and communication skills, with the ability to coordinate work across multiple stakeholders and functions.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information, identify trends, evaluate risks, and develop actionable recommendations.
- Experience working within structured governance environments and navigating processes that align with policies, regulatory requirements, and operational standards.
- Demonstrated learning agility, intellectual curiosity and growth mindset, with a willingness to challenge conventional thinking, embrace new technologies, continuously develop new skills, and adapt to evolving business priorities.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Skills
- AI-enabled tools and emerging technologies
- Risk management
- Project/program management
- Audit
- Governance
- Consulting
- Compliance
- Operational risk management concepts
- Risk assessment methodologies
- Control management frameworks
- Program management
- Communication skills
- Analytical skills
- Problem-solving skills
- Presentation development
- Dashboarding
- Reporting
- Process simplification
- Operational effectiveness improvement
- Data-driven insights
Location
- United States
Work Type
- Hybrid
- Onsite
- Virtual
Experience Level
- Senior Analyst
- 3+ years of experience
Education Level
- Bachelor's Degree or equivalent experience in Finance, Business, Risk Management, Engineering, or a related field
- Advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Salary/Compensations
- Competitive base salaries
- Bonus incentives
Benefits
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
- From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
- Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Equal Opportunity
- American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
- American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
- US Job Seekers - Click to view the “Know Your Rights poster.