Spa Sales and Guest Service Associate
Hand & Stone - 214A Glen Cove Rd - Carle Place, NY · Carle Place, NY, US
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About the Role
As a Spa Associate at Hand & Stone Massage and Facial Spas, you will be the host of the spa, dedicated to creating 5-star experiences for every client and ensuring each service is memorable and exceptional. This role offers opportunities for growth within the wellness industry.
Responsibilities
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
Requirements
- Ability to build lasting connections with clients.
- Ability to communicate sales, promotions, and service options effectively.
Skills
- Customer service
- Sales
- Communication
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- Competitive salary
Benefits
- Childcare Discounts (10% weekly KinderCare discount)
- Competitive salary
- Employee discounts (LifeMart program)
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Stress-free membership model for paycheck boosts
- Supportive environment
- Live sales training webinars
- Opportunities for lead spa associate and management roles
About the Company
- Hand & Stone Massage and Facial Spas is the industry leader in wellness, backed by 20 years of proven success.
- Our vision is to make each visit the best hour of our client's month.
- We offer a supportive environment where growth and well-being are top priorities.
- We recognize the demands of a busy schedule and are committed to providing support.
- We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.