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About the Role
Build and lead a team of Delivery Solution Architects (DSAs) responsible for the post-sales success of Databricks' largest Financial Services customers. Set technical strategy, manage team capacity, and partner with various teams to accelerate use case delivery. Act as a hands-on technical sponsor and trusted advisor to key customers, including their C-suite. Develop systems, operating cadences, and playbooks to enhance the DSA practice.
Responsibilities
- Hire, coach, and develop a high-performing DSA team, owning career growth, performance management, and development plans.
- Own capacity planning and investment forecasting across the FINS portfolio, defending decisions with data.
- Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator partners to accelerate use case delivery and reduce customer risk.
- Drive measurable customer outcomes such as use-case throughput, time-to-production, consumption growth, and renewal rates.
- Implement a programmatic approach to business operations by building scalable systems, operating cadences, and playbooks for the DSA practice.
- Promote the value proposition of the DSA role internally and to customers.
Requirements
- 5+ years of experience managing a customer-facing technical team (DSA, Solution Architect, Technical Account Manager, Customer Success Engineer, or equivalent).
- Demonstrated leadership of a team of pre-sales or post-sales technical talent.
- Track record of putting data and AI workloads into production at scale.
- Conversant with the business problems and Data and AI use cases in financial services (banking, capital markets, insurance, or asset management preferred).
- A bias for building systems, not just running them.
- A bias for growing people, not just managing them.
- Track record of overachievement against quota, Goals or similar objective targets.
- Ability to travel up to 30% when needed.
Education Level
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
Salary/Compensations
- $197,100—$270,975 USD
Benefits
- Comprehensive benefits and perks that meet the needs of all of our employees.
About the Company
- Databricks is the Data and AI company.
- More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.
- Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog.
Equal Opportunity
- Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.